Practical HR Tips, News & Advice. Updated Daily.
The term “customer service” is typically applied to external customers, but trainers don’t have “customers” in that traditional sense. Their customers are employee learners. And it’s imperative that they see their learners as customers they should be kept satisfied if they want their programs to be successful. Why? Because unsatisfied learners won’t continue to take […]
by Brittany E. McCabe A more far-reaching version of Philadelphia’s ban-the-box law covering all employers in the city is set to take effect March 14. On December 15, 2015, Mayor Michael Nutter signed an amended version of the city’s 2011 law that limits when employers can inquire about job applicants’ criminal background. Key changes include: […]
Training and education have become increasingly important in our modern economy. It’s no longer the case that businesses can rely on a large pool of untrained laborers to perform relatively routine and low-skill tasks from their first day on the job.
Black Friday is right around the corner, and for retail employers who are struggling to find talent, the key to a successful and profitable holiday shopping season may lie in reskilling your existing workforce.
Miles is vice president and senior employee benefits consultant at Gregory and Appel Insurance. During his presentation at a recent boot camp sponsored by BLR®, he was joined by colleague Janet McClure, vice president and worksite marketing team leader. What Are Voluntary Benefits? “Voluntary benefits” are generally insurance products sold to employees at work through […]
We want our supervisors to manage and participate, but there are several circumstances in which they must step aside, says Attorney Mark Schickman. Schickman, who is a partner with Freeland Cooper & Foreman, LLP in San Francisco, offered his training tips at a recent webinar sponsored by BLR® and HR Hero®. When the Supervisor Is […]
Many employers are realizing that it’s probably inappropriate and even counter-productive to have a blanket ban on hiring anyone who has ever been convicted of a crime. After all, many crimes have nothing to do with someone’s ability to perform the job at hand. And by default, having a blanket policy will exclude anyone who […]
The Seymour, Connecticut-based company has four dealer networks that provide services in waterproofing, crawl space repair, foundation structural repair, and basement finishing. “It’s a dealer network, not a franchise. We actually operate on a handshake,” says Larry Janesky, president of Basement Systems (www.basementsystems.com). The company makes money when dealers sell Basement Systems products, so “we’re […]
With the unemployment rate at less than 4%, jobseekers are currently in the driver’s seat and are being more selective with their potential job opportunities. And now, employers must turn to more passive candidates and look at long-term goals and strategies if they’re interested in acquiring top talent.
Contrary to popular belief, Millennials are as motivated by salary as their older coworkers, according to the Staples Advantage Workplace Index, a recent study of office workers in the United States and Canada, conducted by the business-to-business division of Staples, Inc. Almost one third of Millennials (29%) report that higher salary is the biggest contributor […]