Practical HR Tips, News & Advice. Updated Daily.
Consultants suggest that customer service training needs to start with how you treat your customer service reps If you were a general fielding an army, you’d know that no matter how good your tactics, success in battle eventually will ride on the quality and morale of your troops. Business is the same, and especially that […]
The California Supreme Court is currently considering the scope of employer meal break obligations under state law. The question before the court is whether employers must only “provide” a meal break, or “ensure” that employees take meal breaks. There’s no indication of when the court will be making its ruling.
In this short video from BLR’s Advanced Employment Issues Symposium (AEIS), BLR’s Dan Oswald shares his perspective as a CEO on how to talk the C-suite language. “CEO’s talk the language of numbers.” – Dan Oswald, BLR CEO While his presentation is geared towards HR professionals, his advice resonates across professions.
Bring Your Own Device to work? Smartphones, tablets, and minicomputers abound in today’s workplaces, but they bring with them a host of real-world concerns for employers, says attorney Taylor S. Chapman. A majority of businesses now allow employees to bring their own electronic devices to use at work, notes Chapman. With the rapid evolution of […]
With the recent overseas military activities, many employers have been faced with managing the absences of reservists who have been called to active duty. Now a new decision from the federal Ninth Circuit Court of Appeals underscores that it’s critical to understand your military leave obligations and proceed cautiously before disciplining an employee who takes […]
This article series will cover managing medical certifications under the Family and Medical Leave Act (FMLA). In the last installment we covered the authentication, clarification, and second opinions surrounding medical certification, here we’ll go over recertification. The FMLA regulations offer procedures for recertification.
Yesterday’s Advisor outlined the advantages to internal hiring (including saving on training costs). Today we’ll discuss ways to avoid inevitable downsides of internal hiring.
By BLR Founder and Publisher Bob Brady BLR’s CEO ponders improving communications at our company (and yours,) and asks for your help in a way that can benefit all concerned. Every year for the last 10 years, we’ve surveyed our employees about their jobs and the company—an attitude survey. To a very distressing degree, the […]
A bill under consideration in the Washington, D.C., City Council would give most workers in the city the most generous paid family leave allowance in the country. The bill, introduced October 5, comes amid a push by President Barack Obama and Labor Secretary Thomas Perez to encourage states and cities to adopt paid leave laws. […]
We live in a world of “What have you done for me lately?” And, when we say “lately,” we mean today or this week. Our society suffers from an acute case of “instant gratificationitis.” Wall Street wants to see a return on its investment—now! It’s not necessarily concerned about seeing a company being built for […]