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Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?
Workplace safety is important, and there are many opportunities for trainers seeking to educate organizations and their employees on the subject. Today, guest columnist Clare Condon takes a peek at what jobs look like for environment, health, and safety (EHS) professionals interested in training. Here’s a hint: Bone up on technology and social media!
A new, enterprise-grade interaction platform gives employers an opportunity to use videoconferencing without the cost and complexity of traditional videoconferencing and webinar tools, according to the company that released it.
Employers that take a comprehensive view of training see it not only as a means to improve employee performance but also as an effective recruiting and retention tool.
The future of work is bright according to ManpowerGroup’s new report “The Skills Revolution”, which consists of a survey of 18,000 employers across all sectors in 43 countries. One in five employers (19%) expect technological disruption to increase jobs as they adapt to the future of work, and six in 10 employers (64%) expect to […]
What best practices should be used when training seasonal customer care representatives? Even though seasonal employees are hired for only a few months, time invested in their training is time well spent, says Michael D. Mills, senior vice president of Call Center Solutions, CGS. Simply put, if your seasonal employees do not provide good customer […]
How effective is your information technology (IT) training and development program? A recent TEKsystems® survey found that most IT training programs lack executive sponsorship or leadership and are not linked to business outcomes.
Yesterday’s Advisor presented 3 tips for improving your information technology (IT) training; today we’re taking a look at best practices for training seasonal customer care representatives. While the holidays may be over, the busy summer season will soon be here!
How effective is your information technology (IT) training and development program? In today’s Advisor, we have 3 tips for getting a bigger bang for your IT training buck.
Employers that take a comprehensive view of training see it not only as a means to improve employee performance but also as an effective recruiting and retention tool. One car rental company is using its training program to drive a promote-from-within philosophy.
Every employer wants its training to stick. After all, what’s the use of training if employees aren’t able to apply the skills that they’ve learned on the job? However, training transfer isn’t a given. So, what are the most common barriers to training transfer, and how can they be avoided?