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The Benefits of Training Customers and Partners

The role of HR and learning leaders has been in an ongoing state of evolution for the past few decades. One of the most significant parts of this evolution has been for HR and learning leaders to move from the role of administrator to a business partner that is actively involved in business planning and […]

Why Solving the ‘Work Problem’ Is A Must for CEOs

CEOs across the healthcare industry are losing sleep thinking of ways to alleviate workforce challenges. While there isn’t one simple solution, AtlantiCare Health System president and CEO Michael Charlton thinks he and his peers should be focusing on one area in particular: lessening the work that is causing burnout and mass exits by workers at all levels. […]

Cybersecurity bill gives employers plenty to consider

The U.S. House and Senate have both passed versions of a cybersecurity bill that would enable companies to voluntarily share information on cyberattacks. The likelihood that some form of the measure will soon become law means employers need to consider whether or how they should participate. The Senate passed the Cybersecurity Information Sharing Act on […]

Top Organizations Invest More Time, Financial Resources in Training

Organizations increased their spending on employee development by 9.5 percent in 2011—to a per-learner average of $800, according to The Corporate Learning Factbook® 2012: Benchmarks, Trends and Analysis of the U.S. Training Market from Bersin & Associates. The firm also reported that large businesses nearly doubled their investment in social learning—to an average of $40,000. […]

Prospecting—The Missing Link in Your Sales Training

Training sales staff has many aspects and challenges, from new technologies to closing strategies to managing numerous accounts. According to one sales training expert, many employers overlook an important part of the sales cycle in their training of sales professionals: prospecting.

Give your people a cause they can believe in

by Dan Oswald The United States won its freedom in the Revolutionary War when a ragtag army made up of state militias from the colonies defeated the mighty British Empire. How could this have happened? At the time, Great Britain was the world’s super power, with the strongest military and a navy that was recognized […]