Tag: effective communication

Leading change in a challenging environment

by Jerry Glass Leaders of organizations must navigate constantly changing times, whether it’s in the form of unpredictable events or the competitive marketplace in which they operate.  When we look back at what has occurred nationally and globally since 2000, it’s nothing short of earth-shattering. We have had global health scares, including SARS, the H1N1 […]

Workplace communication: It’s more than just talking

Everybody knows the importance of effective communication in the workplace. Achieving it, though, can be tricky. Some people speak without listening. Others find themselves too distracted to understand what someone else is trying to say. Written communication often gets bogged down in jargon and misinterpreted. And those are just some of the problems that can […]