Practical HR Tips, News & Advice. Updated Daily.
by Denice R. Hinden, PhD, PCC, President, Managance Consulting & Coaching When I trained to be a crisis hotline volunteer in the early 1980s, I had no idea I was developing a game changing leadership skill. The first thing we learned was how to listen deeply to callers to make a connection. That meant focusing […]
by Denice R. Hinden, PhD, PCC, President, Managance Consulting & Coaching August 20, 1992 the weather forecast predicted a big hurricane making landfall in the City of Miami, Florida. As the deputy director of the local emergency shelter for runaway and homeless youth, we decided to move our residents in Miami further south to the […]
Could poor communication be sabotaging your organization’s success? With all the daily challenges and issues they face, most managers do not take the time to be clear, concise, and engaging in how they communicate.