Tag: service animals

Service Animals in the Office? Here’s How Employers Should Handle Accommodation Requests

The concept of service animals in the workplace has been around for quite some time, but many managers, especially those at smaller companies, may not have yet had to address it. With regard to employees, you can treat a request for a service animal the same as any other accommodation request, meaning you are obligated […]

Restaurant and Service Dog: ADA Cautionary Tale for Employers

A restaurant in Burlington, Vermont, recently made headlines after refusing to seat a customer with a service dog. The restaurant owner cited an incident in which a previous patron’s dog attacked a neighboring table. In addition, she refused to seat the customer because of her unfamiliarity with their dog and a history of other customers […]

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Handling ADA Requests for Service Animals at Work

During the COVID-19 pandemic, many remote employees have no doubt strengthened their bonds with and emotional dependency on their pets and, in some cases, service animals. As a result, you should expect to see a surge in animal-related accommodation requests as workers return to their physical workplaces. Here are some ideas to help you properly […]

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Animals at Work: In-Fur-Mation for Employers

To avoid a hairy situation, employers should familiarize themselves with laws relating to the emerging issue of animals at work. Most animals fall into the following three sets: (1) service animals, (2) comfort or therapy animals, and (3) pets.

Tips on Public Accommodation of Service and Emotional Support Animals

Title III of the Americans with Disabilities Act (ADA) prohibits disability discrimination in places of public accommodation, which include businesses that are open to the public—like shopping malls, restaurants, movie theaters, medical offices, and recreational facilities. As a result, the entities are required to modify any practices, procedures, and policies that infringe on disabled individuals’ […]

Arizona Makes Misrepresenting Pet as Service Animal Illegal

Arizona has made it illegal for people to pass off a pet as a service animal in order to have an animal accompany them to public places where only service animals are allowed. While the new law, which took effect August 3, is a relief to many employers and business owners, they must be careful […]

Service animal or pet? When Rover comes to work

by Erica E. Flores For decades, service animals were used almost exclusively to assist the blind and, in that role, were aptly known simply as guide dogs or seeing-eye dogs. But times have changed. Today, dogs and other service animals—including monkeys, parrots, and miniature horses—are being trained to provide a remarkable variety of services to […]

Collies in the cubicles? Exploring pros and cons of pets at work

Who couldn’t use a cute, cuddly friend at work? One that’s not the least bit judgmental, one that is loyal and devoted, one whose main goal in life is to build you up when the pressures of work get you down. If only your dog could go with you to work.  A number of companies […]

Accommodating service animals in the workplace

by Jodi R. Bohr In recent years, service animals have become the topic of much debate partly because of their expanded use and perceived abuse. If you are confronted with an accommodation request by an employee or a customer who needs a service animal while on you premises, you must handle the situation appropriately and […]