6. Keep Your Door Open 80% of the Time
[Go here for retention tips 1-5.]
Let your people know you are accessible to them, says Cortes, author of the book, No Nonsense Retention. Avoid telling people to make an appointment or come back later. Make sure the time you do spend with your people is quality time, he adds.
7. Actively Focus on Employee Assistance
Sit down with the other managers in your organization and identify the problems that are faced by people in your workforce. Develop innovative ideas and deploy specific new plans to provide employees with more flexibility in their work, support for their common needs, and help for dealing with personal issues that impact their life.
8. Treat Everyone with Respect Always
Every leader and manager and supervisor must set the standard that respectful behavior and sincere open appreciation are expected with no exceptions, Cortes says. Investigate and take immediate action of all non-respectful behavior incidents. And take an active step: Have the managers and supervisors bring food to be shared on a regular basis. “Break bread with your people regularly instead of forcing people to eat baloney,” Cortes says.
Chances are your high potentials are looking around. Time to get proactive about retention—attend BLR’s new March 23 webinar Stop Preventable Turnover: How to Energize, Engage, and Retain Your Top Performers. Practical, field-tested approaches. Guaranteed. Get info here.
9. Ask Your People What They Want
Also remember to ask people what they want out of their work. Identify what they want to grow, to develop greater control, autonomy, and responsibility for the work they do for you. Help them achieve these goals specifically and incrementally. “Meaningful engagement in their own future drives commitment and loyalty,” Cortes says.
10. Tell Your People What You Want of Them
Be specific, clear, and make sure you explain what you expect of them. Give them the tools, support, and the time they need to get the work done. If they do not meet your expectations—assuming the expectations have been clearly communicated and they had the resources to accomplish the task—bring them in and talk with them and find out what it will take to get them on track.
Retention is the number one concern on many experts’ minds as the ecomony begins to turn around. In fact, experts say that 60 percent of employees plan to leave their present jobs.
Many factors contribute to this stagnant mood in the workforce, including employees who believe they have no room for advancement in their current jobs or who are simply feeling overworked and overwhelmed. Whatever the reason, many workers are ripe to leave if a better opportunity presents itself.
Fortunately there’s timely help in the form of BLR’s new webinar—Stop Preventable Turnover: How to Energize, Engage, and Retain Your Top Performers.
In just 90 minutes, you’ll learn everything you need to know about practical retention programs.Register today for this interactive webinar, and learn how to keep the feds and the attorneys at bay and your organization in compliance.
Approved for Recertification Credit
This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI).
Top People Looking? Be sure they’ll stay with you—attend BLR’s new March 23 webinar Stop Preventable Turnover: How to Energize, Engage, and Retain Your Top Performers. Practical, field-tested approaches. Guaranteed. Get info here.
By participating in this interactive webinar, you’ll learn:
- Rewards that keep employees satisfied and the ones they could care less about
- Signs your star workers may be moving on to greener pastures and how you can entice them to stay
- Reasons well-performing employees jump ship and how you can make sure they don’t
- How to make sure the job gets done while giving employees the flexibility they crave
- The game plan you can set into motion today for engaging top performers so your retention rate stays up
- Examples of organizations who are doing things right and what you can learn from them about reducing unnecessary turnover
Register now for this event risk-free.
Stop Preventable Turnover: How to Energize, Engage, and Retain Your Top Performers
Friday, March 23, 201210:30 a.m. to 12:00 p.m. (PST)
11:30 a.m. to 1:00 p.m. (MST)
12:30 to 2:00 p.m. (CST)
1:30 to 3:00 p.m. (EST)
Join us on Friday, March 23, 2012—you’ll get the in-depth Stop Preventable Turnover: How to Energize, Engage, and Retain Your Top Performers
. webinar AND you’ll get all of your particular questions answered by our experts.
Love #10. Too often, managers and supervisors expect their employees to read their minds about HOW to perform a task (and usually their minds say the employees should do it exactly the same way the manager would). You can’t go wrong by clearly communicating what is desired.