Month: September 2017

balance

Watch Out: Gender Pay Equity Law Is on the Move

Gender pay equity is a perennial social, political, and ultimately legal issue in our country. Corporate general counsel and HR professionals have watched this issue ebb and flow, and we are now seeing a new flow, but not from where it was expected.

payroll

HR Professionals: Got a Compensation Question?

For me, one of the neat things about being an editor here at BLR® is the opportunity to interact with HR and compensation professionals on a regular basis. As the comp editor, I’m asked about managing the compensation process and, for the most part, they’re pretty routine queries about things like how to market price […]

benefits

Meet Broker 2.0—From Benefits Sales Rep to Strategic Counsel

There are few certainties when it comes to today’s health insurance industry. More than ever, employers are seeking help when it comes to navigating a rapidly changing regulatory landscape and developing a benefits strategy that will be cost effective, compliant, and aligned with employee needs.

banking

Banking Industry Plans to Increase Hiring, Salaries in 2018

The labor market is tightening and turnover is increasing, but banks are planning to grow employment, according to data from the Crowe Horwath LLP 2017 Bank Compensation and Benefits Survey. Crowe, a public accounting, consulting, and technology firm, conducts the annual survey, now in its 36th year. The survey, which compiled data from 375 banks, […]

bed, bath & beyond

Bed, Bath & Beyond Learns Wage and Hour Compliance Is No Bed of Roses

Exempt vs. nonexempt is a question that continues to trip up even the most sophisticated employers. Recently, Bed, Bath & Beyond was sued in Illinois federal court by assistant store managers who claim the company incorrectly classified them as exempt and improperly denied them overtime pay. With overtime claims on the rise, employers can’t afford […]

Use Real-Time Analytics and Coaching to Vastly Improve Call Center Agent Performance

A study from KPMG noted high employee engagement levels correlated directly to an average of 19.2% increase in improved operating incomes, and conversely those companies with low levels saw declines of 32.7%. Within call centers it’s essential to develop engaged employees that can speak to customers with empathy and politeness while also knowing how to […]

rentention

Why You Want to Hire People Who Are Curious

Curiosity may have killed the cat, but it has built many a great company. Those who dare ask “why” have the potential to influence everything from day-to-day operations to product development and more.

'Made in My Image' Is Wrong Way to Assemble a Winning Team

If you’re going to hire someone, why not hire someone made in your image? Let’s face it—you’ve been successful. You’ve climbed the management ranks. You must be doing something right. So, who better to add to your team than someone just like you? Someone who acts like you. Someone who thinks like you. Someone who […]

Made in My Image’ Is Wrong Way to Assemble a Winning Team

If you’re going to hire someone, why not hire someone made in your image? Let’s face it—you’ve been successful. You’ve climbed the management ranks. You must be doing something right. So, who better to add to your team than someone just like you? Someone who acts like you. Someone who thinks like you. Someone who […]

Magnum, SMH

Who could possibly sully the sainted memory of Thomas Magnum, fictional private investigator and iconic 1980s bon vivant? All 45 of these guys, apparently.  Here’s a quick hit in case you don’t want to follow the link: Bachelor partygoers decided they would take in a baseball game in Detroit between the Tigers and the Chicago White […]