Author: Melissa Swift, Capgemini Invent

What Does it Mean to be a Leader in a World That Constantly Gets Disrupted?

There’s a great saying in military circles that’s often summarized as “no plan survives contact with the enemy.” As business leaders in a highly disrupted world, it’s easy to feel that way: hours upon hours of thoughtful strategizing routinely gets blown up by everything from constant geopolitical uncertainty to fast-shifting employee preferences. Even the best […]

HR Query: Navigating Political Conversations in the Workplace

With five generations in the workplace, it’s no surprise if you have co-workers whose views differ from yours. Tension may not only build due to these conflicting views, but also the polarized nature of today’s politics. As a result, you might feel compelled to suppress your own beliefs to keep the peace or – on […]

Has Climbing the Corporate Ladder Lost its Appeal?

Leadership is a crucial element of the success of any business. Leaders not only set the strategic initiatives of the company, but they also serve as high-profile champions of the company’s values and mission. Effective leadership drives a company’s success and fosters a positive and productive workplace culture. However, a recent shift in career aspirations […]

Why Companies Struggle to Maintain their Tech Talent and Best Practices to Foster Sustained Growth

While tech layoffs dominated news headlines last year, in a turn of events, companies now struggle to find qualified workers amid the shrinking tech talent pool. Today, the demand for tech talent significantly exceeds the supply, with the US Bureau of Labor Statistics predicting that this talent shortage in the software development field will increase to 1.2M […]

DEI Isn’t About Taking Away from Anyone—It’s About More for Everyone

Diversity, equity, and inclusion (DEI) programs are not new but the vitriol around them seems to be gaining steam in certain circles, with some even calling for DEI to be completely eradicated. Research has shown that DEI, when done well, leads to many positive outcomes for organizations while the lack of it has many undesirable […]

2023 Labor Trend – the Shift from the Great Resignation to Quiet Quitting

The past few years in the workplace have been defined by the Great Resignation, a period marked by significant employee turnover and a quest for more fulfilling work. This era symbolized worker empowerment, with many in the US leaving their jobs for roles that better aligned with their values and improved their life quality. However, […]

Faces of HR: Kimberly Jones on Priorities, Pushing the Envelope and PwC’s People

For this week’s edition of Faces of HR, we give flowers to Kimberly Jones, Talent Strategy and People Experience Leader at PwC US. Jones began her career three decades ago as an auditor at PwC – at the time it was Price Waterhouse – after graduating from the University of Oklahoma with a master’s degree […]

DEI Faces Increased Legal and Leadership Scrutiny Heading into 2024

In recent years, the conversation around Diversity, Equity, and Inclusion (DEI) in the workplace has become increasingly complex, influenced by legal decisions and social movements. The past year has seen DEI discussions become highly politicized, a trend fueled by the Supreme Court’s ruling on affirmative action and growing political polarization. Employees Value DEI However, despite […]

Train to Retain: 4 Tips to Ensure Frontline Retention in 2024

For many companies, frontline employees are the face of the business. They play a key role in determining the customer experience, from creating and delivering quality products and services in a timely manner to providing exceptional customer service. This makes retaining skilled, experienced, and talented frontline employees critical to a business’s success. High frontline employee […]