Author: Dennis Dix, COO, Cerity

response

Building an Effective Response Plan for Future Pandemics and Crises

By now, your company or organization has probably already felt the effects of the global coronavirus (COVID-19) pandemic in one way or another. Whether it’s remote work, reduced operating hours, or administering sick leave requests, this pandemic has left HR professionals scrambling to stay ahead.

recruiting

AI’s Growing Role as a Gatekeeper for Job Applicants

There have always been gatekeepers in the job application process. Applicants might be afraid that a résumé screener sitting at a desk will discard their application because of an errant typo. Or, jobseekers in the first round of an interview with a company may feel like the HR recruiter just doesn’t seem to like them.

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Hiring Your First Support Person in a Remote Work Start-Up

In the early days of running your start-up, the founders don multiple hats. Customer support is inevitably one of them. This is for good reason. Besides the fact that you do not have the money to fund a customer support rep, taking over this role also allows founders to directly work with customers in understanding […]

home

Management Training: Connecting and Engaging Remote Workers

In the midst of the COVID-19 pandemic and stay-at-home orders issued for the vast majority of U.S. states, most companies that can have staff work from home are doing so. This creates a host of logistical and management challenges for many companies.