Author: Melissa Morse, Editor | Recruiting and L&D

passive

Expert Tips for Recruiting Passive Candidates

In the dating world, you often hear, “Why are all the good ones taken?” It seems like a lot of dating analogies can be applied to recruiting, as well. And it makes sense because finding the right guy or gal for a relationship is equally as difficult as finding the right candidate for the role […]

customer

Why Your Company Needs to Focus on Internal Customers

Exceptional customer service is a major selling point for companies that can do it well. Companies like Ritz-Carlton, Harley Davidson, and Disney are often held up as models of customer service in their respective industries, which has helped them develop and maintain strong brand positions around the globe. 

Better Manage Your Online Reputation to Attract Talent

Employer branding has become a hot topic in the recruiting and HR world. An “employer brand” describes an employer’s reputation as a place to work, and its employee value proposition, as opposed to the more general corporate brand reputation and value proposition it presents to its customers.

hiring

Are You Using Predictive Technology in the Recruiting Process?

Technology can be a great asset to recruiters during the hiring process, especially predictive technology. If you’re unfamiliar, predictive technology is a body of tools capable of discovering and analyzing patterns in data so that past behavior can be used to forecast likely future behavior.

automation

How to Effectively Use RMA in Your Hiring Process

Automation is a great way for talent acquisition (TA) professionals to reduce their time to fill by automating mundane tasks, but new technologies are now allowing recruiters to automate even more aspects of their jobs.

mentor

Mentorship Programs and Leadership Rehearsals

Many companies use mentorship or “buddy” programs to help with onboarding efforts or as part of the employee development plan for the mentee or the junior person in the mentor/buddy relationship.