Category: Faces of HR

Faces of HR profiles members of the human resources community, sharing their personal experiences, successes, challenges, current practices, aspirations, and opinions on topics impacting the industry and its workforce.

Best Faces of HR 2025

We’ve spent the year interviewing the boldest voices in the HR community—diving deep into their biggest wins, their toughest hurdles, and their game-changing advice for the modern workforce. We’ve gathered the most-read profiles of the year into one must-read compilation. Whether you’re looking for fresh ideas, career inspiration, or a look at how your peers […]

Faces of HR: Julie Anderson on Unifying a Multi-Brand Workforce

Julie Anderson, Senior Vice President of Talent Strategy and Organizational Development at Wrench Group, specializes in unifying fragmented organizations. Her role is centered on building the sophisticated, integrated talent systems required to fuel the growth of the company’s diverse portfolio of brands. From Retail Training to Recruiting Pioneer Anderson’s career foundation was laid early, starting in […]

Faces of HR: Jersey Mike’s CPO on Fueling Fast-Casual Growth

Betsy Mercado has recently stepped into the newly created, crucial role of Chief People Officer at Jersey Mike’s, a leading franchisor in the fast-casual sandwich space. Her mandate is clear: to guide the company’s rapid expansion by developing comprehensive people strategies that reinforce Jersey Mike’s distinctive, people-first culture. In this pivotal role, Mercado oversees the entire team […]

Faces of HR: Lauren Jackman—The SVP Who Studies the Workplace

Lauren Jackman brings a deeply analytical lens to her role as SVP of Culture, Experience & Learning at Medallia. She leads the charge in ensuring the company’s environment is not just productive, but truly inclusive—a place where people can genuinely thrive. Jackman is focused on ensuring that the strategies behind employee experience and learning are rooted in […]

Faces of HR: Jennifer Trzepacz on Business-Driven HR

Jennifer Trzepacz is a leader whose career spans two decades of global human resources and operational leadership. She recently joined Transcarent as Chief People Officer, bringing with her a wealth of experience from some of the world’s most dynamic companies. Trzepacz most recently served as Chief People Officer at SymphonyAI, where she oversaw global talent for a workforce spanning 33 countries. Prior […]

Faces of HR: Christine Hass on Building Tomorrow’s Leaders

Christine Hass isn’t just a leader in learning—she’s been a driving force in digital transformation and talent strategy for the last 35 years. Now the VP of Leadership Strategy at ELB Learning, Hass has built her career on a foundation of fostering continuous learning and business impact. Her expertise, honed through influential roles at giants like HP, Motorola, Walmart, […]

Faces of HR: How Susan Knox Is Steering TBR Global Through Growth

For more than 10 years, Susan Knox has been the steady hand guiding the people strategy at TBR Global Chauffeuring, a company passionate about world-class customer service. Since 2011, she has led TBR’s people function, designing and launching global policies and processes that provide stability and support for the company’s diverse workforce worldwide. From Back Office to Boardroom Knox’s […]

Faces of HR: Hanna Giraldo—the Talent Director Who Puts People First

For over a decade, Hanna Giraldo has been quietly designing systems that make people successful. Forget buzzwords—Giraldo’s career is all about creating measurable growth through programs that are genuinely “people-first.” Giraldo started her journey deep in the world of coaching, training, and instructional design because she was simply passionate about helping people grow. She spent almost six […]

Faces of HR: NEOGOV CHRO Reid Walsh’s Journey from Campaigns to Compliance

Reid Walsh, Chief Human Resources Director at NEOGOV, proves that a passion for public service—not a linear career path—is a great foundation for modern HR leadership. Today, she’s focused on helping government organizations build engaged, high-performing workforces through smart, human-centered strategies. Walsh’s current work is deeply informed by her extraordinary experience in the public sector. She previously served […]

Faces of HR: How Jennifer Krevitt Built Her CHRO Strategy

Jennifer Krevitt has stepped into the role of Chief Human Resources Officer at Hightower Advisors, where she is tasked with leading enterprise-wide talent strategy, leadership development, and organizational transformation across the firm’s corporate team and advisor practices nationwide. Krevitt brings a powerful blend of legal acumen and global financial services expertise to the role. After 25 years in […]