Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

Imposter Syndrome Impacts Leaders Too: Here’s How to Use Imposter Syndrome to Bring You and Your Employees Closer

For many, imposter syndrome is simply a natural obstacle in life. It’s a psychological pattern in which individuals doubt their skills or accomplishments and have an internalized fear of being exposed as frauds. Research shows that imposter syndrome impacts 70% of people, most commonly high achievers who find it difficult to accept their accomplishments. It […]

Workplace Harassment in a Remote Office

Bullying and harassment are often seen as relics of childhood. But for many, even years removed from the playground or locker room, bullying and harassment continue. While the behaviors associated with workplace harassment may be subtler than the torments faced by many children, they can nevertheless be traumatic and cause their victims significant anxiety, apprehension, […]

mental health

3 Mental Health Mindsets: A Short but Useful Guide

Although mental health issues are often unseen, hidden, and stigmatized, they are on par in importance with physical health challenges. An employee with a mental health issue can be just as significantly sidelined from being productive as one with an injured limb. The following insights aren’t designed to make the reader a therapist or fix […]

team

7 Essential Qualities for a Positive Team Culture

One of the most common questions my clients ask me is how I keep my teams so positive. Culture is unique to each organization, and culture is people. Within each company is a unique culture defined by the people within it. At the same time, several important qualities span all of our organizations’ cultures—and many […]

customer harassment

Tips to Limit Risk of Employee Harassment by Customers

Most employers are equipped to respond to employee allegations of harassment by coworkers or managers. There are added levels of difficulty, however, when they complain about harassment by a customer, contractor, or other visitor to the business. A federal court of appeals recently ruled a Harrah’s Casino employee can go to trial on her claims […]

Handling Inappropriate Comments Not Covered by Other Policies

It’s likely your organization already has anti-harassment and anti-discrimination policies in place. You probably also have some form of anti-violence or anti-bullying policy too. But how do you handle it when an employee is acting in a way that’s clearly inappropriate but may not fall neatly into one of the written policy frameworks? Here are […]

Most Employers Don’t Understand the Skills (and Gaps) of Their Workforces

Years ago, the key resource available to many companies was their physical capital. In an industrial economy, the primary drivers of productivity and profitability were machinery and other equipment used in the production of goods. While workers needed to be competent enough to operate this equipment and reliable enough to show up for work, labor […]

Training Teams by Summiting Everest: Using VR Technology for Team Building & Talent Retention

As businesses navigated an unprecedented global pandemic, many were happy just to survive. Now, in a post-lockdown environment, companies are ready to grow again. They are ready to reach new customers while providing an even better experience for their existing users, allowing more people to enjoy their products, services, and platforms. In short, they are […]

ESG Reporting 101

Have you heard of ESG reporting? What is ESG and how does it impact your business? Let’s take a look. ESG stands for environmental, social, and governance impact. There has been a push for many years for companies to become more transparent on their environmental impact, social impact, and corporate governance. ESG Categories Consumers, investors, […]

mental health

What Employers Should Be Doing to Support the Mental Health of Their Employees

Mental health in the workplace seems to be on everyone’s mind these days – from skyrocketing burnout to the “Great Resignation,” we know we have a problem. The good news is that organizations around the globe finally realize that mental health support is a critical measure of business and organizational success. The pandemic may have […]