Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

Top Tips for Asking Great Questions (Infographic)

Whether you’re in the C-suite or an entry-level role, knowing how to ask great questions improves your creative thinking and demonstrates your listening and comprehension skills. It also shows that you are engaged and eager to learn, says Barbara Davidson—a Senior Content Writer and financial guru for NetCredit.

productivity

Addressing the Specific Causes of Low Employee Productivity

Employee productivity is a key measurement that impacts the overall success of an organization. It is essentially the amount of output an employee is able to produce over a given period of time. That could be the number of units produced, number of clients served, dollars of revenue produced, etc., depending on the nature of the […]

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The Importance of Customer Training

When we talk about training in the business world, most people think immediately and primarily about training staff members. After all, the staff members are the ones creating products or providing services to customers. But what about training customers?

expectations

Training Managers to Set Expectations

A subordinate delivers a work product that’s closer to a rough draft rather than a final product and leaves insufficient time to revise it before the external deadline. When a crucial deliverable is missing, people from multiple teams point fingers, and a new employee is surprised to see negative comments on her performance review, as […]

Right Now, Hackers Are Interacting with Your Employees—Are They Prepared?

Imagine a scenario in which an employee clicks a link in an e-mail and costs his or her employer $600,000. Unfortunately, this situation does not require one’s imagination. This is exactly what happened in Riviera Beach, Florida, when an employee clicked a link in an e-mail, and the government was crippled by a ransomware attack. […]