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Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?
Technological development is moving at lightning speed. Artificial Intelligence (AI) implementation grew 270% in the past 4 years and 37% in the past year alone. However, many businesses are adopting technology with the wrong intentions.
Employee productivity is a key measurement that impacts the overall success of an organization. It is essentially the amount of output an employee is able to produce over a given period of time. That could be the number of units produced, number of clients served, dollars of revenue produced, etc., depending on the nature of the […]
When we talk about training in the business world, most people think immediately and primarily about training staff members. After all, the staff members are the ones creating products or providing services to customers. But what about training customers?
Organizations should strive to train their employees to be able to address unfamiliar situations on their own without the need to involve their managers.
Does Title VII of the Civil Rights Act prohibit discrimination based on gender identity (as part of its prohibition on gender discrimination)?
A subordinate delivers a work product that’s closer to a rough draft rather than a final product and leaves insufficient time to revise it before the external deadline. When a crucial deliverable is missing, people from multiple teams point fingers, and a new employee is surprised to see negative comments on her performance review, as […]
Imagine a scenario in which an employee clicks a link in an e-mail and costs his or her employer $600,000. Unfortunately, this situation does not require one’s imagination. This is exactly what happened in Riviera Beach, Florida, when an employee clicked a link in an e-mail, and the government was crippled by a ransomware attack. […]
Knowledge sharing is a key issue in many organizations. The transfer of knowledge from experienced industry experts with a long history in the organization to newer, less experienced colleagues is usually the goal.
Most organizations value employees who can think for themselves and think on their feet. But even employees who are the most independent and thorough can make mistakes. For this reason, a key focus of many training programs is training employees to follow a formal process.
Broadly speaking, there are two primary forms of training used by most organizations. The first involves structured training during designated instruction periods by assigned, often full-time, instructors using some combination of lecture, assigned course material, and examination. This classroom-style training would not be unfamiliar to any high school or college student.