Training Employees on How to Escalate (Part 2)
In a previous post, we discussed the importance of escalation in certain situations, as well as some specific situations in which employees should be raising issues with their managers.
Category: Learning & Development
Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?
Starbucks Diversity Training—Too Much Too Late?
Recently, Starbucks was the subject of some very unwanted publicity after two African-American men were arrested in one of its Philadelphia stores for trespassing following a 911 call made by one of that store’s workers. No charges were ultimately filed, and the two men were released after spending a few hours in police custody.
Career Mobility and the Constellation Concept
It’s hard to find a hotter topic among business and HR leaders than the “future of work.” The uncertainty surrounding the full impact of cognitive technologies, Robotic Process Automation, Artificial Intelligence (AI), and machine learning has many speculating about the impact on workers, given the opportunity for replacement.
When Employees Should Escalate Issues (Part 1)
Employers value employees who can operate independently and don’t need to be micromanaged. Similarly, particularly among employees with some level of management responsibility or who aspire to such responsibility, there is often a desire to handle things on their own without asking supervisors for help. At the same time, managers are there for a reason, […]
Addressing Unconscious Bias
There was nationwide outrage in April of this year when two black men were arrested in a Starbucks in Pennsylvania. A Starbucks employee had called the police, claiming that the two men were loitering without paying for anything, and the two men stated that they were waiting for someone else to arrive.
How to Have Productive One-on-One Meetings with Your Trainees
As employees start to become more invested in their own L&D goals and career trajectories, L&D professionals will need to meet with their trainees more often one-on-one. Here’s how to ensure that you have more productive one-on-one meetings with your trainees.
3 Reasons Why L&D Will Be the Most Innovative Department for the Next Decade
Due to the current “war on talent” that will be driving business decisions and global economic growth over the next decade, L&D will become the most important and innovative department for the most profitable organizations. Continue reading to learn more about why.
5 More Best Practices for Hosting Live Training Sessions in Person and Online
Continuing from yesterday’s post, here are five more basic best practices you’ll want to consider when hosting a live training session.
3 Best Practices for Hosting Live Training Sessions in Person and Online
It’s okay to admit that you get nervous training employees sometimes, especially if you’re training a room full of employees from the C-suite or dozens of clueless yet bright-eyed new hires. Or maybe you simply don’t provide live training sessions that often or feel you have room for improvement and could use a littler refresher […]
What Your Human Resources Department Leaders Need to Know in 2018
The human resources (HR) industry has certainly gone through a lot of changes over the past decade, with new generations flooding the workforce and advanced technology emerging onto the scene and shaking things up every other week. But even with all the changes HR has seen, there are still only a few changes you’ll want […]