Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

The Importance of Soft Skills Training for IT

Today we are joined by Casey Foss, CMO at West Monroe Partners about the role that soft skills have to play when it comes to IT. The interview is based on a recent study conducted by West Monroe Partners concerning IT and soft skills. You can view the report here.

Underreporting of Sexual Harassment—Steps to Take

The Society for Human Resource Management (SHRM) recently published the results of a year-long research initiative: the SHRM Harassment-Free Workplace series. The first part of the series focused on the issue of sexual harassment in the workplace. In a previous post, we looked at some surprising data showing that 22 percent of non-management employee respondents […]

Bloomingdale’s Teams Up with eLearning Company for Employee Training

Despite dramatically increasing online sales, the vast majority of retail sales still take place offline. Brick-and-mortar sales involve live, face-to-face human interactions, and, no surprise, organizations relying on these interactions are understandably concerned about offering exceptional service experiences to their customers. Here’s how retail powerhouse, Bloomingdale’s, met the challenge.

Vendor Training: Useful or a Sales Pitch in Disguise?

Many companies rely heavily on third-party systems for significant portions of their operations. Such systems, whether an Electronic Medical Record (EMR) system for a healthcare organization or a Point of Sale (POS) system for a retailer, are typically developed entirely by the third party. That means the third party is often in the best position […]

How to Use Informal Learning to Create Formal Learning Programs

As this infographic shows, roughly 46% of employees spend anywhere from one to 30 minutes per day on informal learning. Informal learning entails learners taking more control of their learning. It entails them choosing the learning content they want to consume from various sources, based on their interests, preferences, and relevance. Informal learning happens in […]

5 Assessments You Should Give Your New Hires

Applicant résumés and the interview process only allow you to learn so much about your new hires. Below are five additional assessments you’ll want to give your new hires so you know exactly what type of onboarding they need and so you know how to continue to develop them while they’re with your organization. (If […]

8 Tips for Quality Testing Practices (Part 1)

According to research highlighted in The New York Times article, tests can make us smarter because they force learners to recall and use material they’ve covered. And other research highlighted in a Scientific American article shows that tests make learning more effective and can boost learning initiatives.