Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

These Five Trends Will Rock Your Workplace in 2023: How to Prepare Now

After the past few years focusing on surviving the pandemic shift to remote work and navigating the fallout of the #MeToo and #BlackLivesMatter movements, followed by juggling crises in employee morale, “the Great Resignation,” and the “Quiet Quitting” phenomena, it’s unnerving to think about the next great crisis corporate leaders will need to navigate in […]

3 Ways to Motivate Employees to Become Customer Champions

Amid the competitive landscape, how you see and care for your customers may be what makes or breaks your success in business. And while training employees to become customer champions can be met with internal obstacles and the need to incentivize desired behaviors, doing so can empower organizations to respond organically to buyers’ needs and, […]

The Cost of Workplace Addiction

Alcohol and drug use on the job takes place far more often than you may think. A decade ago, a national study found that 63% of workers said they could acquire alcohol at work, bring alcohol into work, use alcohol on their breaks or during lunch, and even consume alcohol while working. Just over 59% […]

Getting Employees to Prioritize Their Health for a Better 2023

In a climate of increasing inflation risk and waning COVID concerns, many Americans are finding themselves spending more time worrying about their financial health over their physical health.  New research conducted by OnePoll for MDLIVE, an Evernorth company and a provider of virtual care services in the United States, reveals that 72% of Americans are […]

Gratitude Can Reduce Worker Stress

Not receiving a “thank you” when holding a door open for a stranger at the store or when helping a friend with an errand can be disheartening and annoying, and it can even foster resentment. But while failing to express gratitude can rub the do-gooder the wrong way, it can also mean the not-so-grateful person […]

How Flexible Benefits Can Help Companies Meet New Employee Demands

While shocks like COVID-19 and the current economic crisis are immensely destructive, they can also lead to healthy realignments of values and creative solutions to old problems. For example, as millions of employees have dealt with dramatic changes in how they work over the past 2 years, they’ve reassessed what they want from employers. The […]

Don’t Take the ‘Human’ Out of Human Resources: Top HR Trends for 2023

The old adage how time flies doesn’t really work for HR professionals. Because so much of HR requires detailed management and important seasonal paperwork, you’re probably well aware that it’s almost 2023! But what you may not have done is think over how your HR strategy will be shifting in 2023. Although the fundamentals of […]

‘Tis the Season for Reducing Employee Fatigue

Although the holidays are a joyful time, they can also be stressful. With looming year-end deadlines, never-ending to-do lists, and additional financial and social obligations, it is no wonder many employees feel overwhelmed this season. “Festive fatigue,” or the stress brought on by the holidays, is a worrying trend for business leaders, as it signals […]

Helping Employees Navigate in Times of Uncertainty

As we move into more uncertain economic times, collective anxieties often manifest in the workplace. An organizational response must be one of empathy and understanding, backed by robust policies that focus on employee engagement and well-being. This, in turn, will put firms in a better position to navigate the coming economic headwinds because they will […]

How to Use a Phishing Simulation to Train Employees

Cybercrime is at an all-time high, leaving companies, government agencies, and consumers at risk of severe data breaches. Data suggests phishing emails account for 91% of all cyberattacks. Despite efforts to mitigate these scams with advanced security measures, phishing tactics have become highly sophisticated and far more capable of penetrating internal systems. Many companies are responding proactively, investing in […]