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Recruiting is changing at a rapid pace. Some organizations are abandoning traditional methods for social media; some think software can do a better job than people.
The term “customer centricity” is front of mind for HR and C-suite executives across a wide range of industries these days. The business world has traditionally followed the conventional wisdom that “the customer is king.” But today, many progressive companies are taking this much further, moving to prioritize customer centricity as a central pillar of […]
Recruitment, while necessary, comes with a degree of risk. Employment screening programs are often used to decrease this possibility. In a survey conducted by the Professional Background Screening Association, 75% of employers use background checks to protect their employees and customers, 52% use them to improve the quality of their hires, and 41% use them […]
The COVID-19 pandemic has upended the way people work around the globe. For those whose positions don’t strictly require an on-site presence, the widespread shift to remote work has generally meant both an increase in flexibility and the ability to work from locations geographically distant from their home offices, potentially even in other countries. These […]
In a previous post, we discussed recent data showing the significant impact older workers have had on the current labor shortage. In an article for CNN, Allison Morrow cited data showing that workers over age 55 represented an astonishing 90% of the 3.6 million American workers who left the workforce in November 2021 without plans […]
As millions of Americans continue to retire or otherwise opt out of participating in the workforce, companies are scrambling to secure a share of the best and brightest of those who remain. Clearly, continuing to offer the same compensation and perks in the midst of a fundamental realignment of the labor force won’t cut it. […]
In the realm of employee development, soft skills bear an unfortunate name; once skills are labeled “soft,” the implication is that they are somehow less valuable than other skills, which, in a binary world, are thought of as “hard skills.” When people hear the term “soft skills,” they often think of fluffy concepts like “being […]
No matter how many social media platforms arise, coupon codes are created, or new technologies are formed, a good old-fashioned testimonial continues to be one of the most important sales tactics available. You can talk about how great your product or service is all day long—it’s your job! But until someone else confirms it, customers […]
If you’ve ever thought about forgoing a background check, think again. The small expense now can save you a lot in the long run. Rotten Apple A perhaps underestimated part of the hiring process is the employee background check. Employers may find them unnecessary or not worth the expense. One Pizza Hut location started sweating […]
We’ve written a great deal about companies struggling to staff their organizations these days. Many are having to lower their minimum criteria, increase wages, or simply leave positions unfilled. Perhaps the most obvious labor shortage is in retail and service positions, which manifests itself in unexpected retail store closures and slow service at a favorite […]
If the last weeks of the year have taught us anything, it’s that the change and uncertainty in our world are here to stay. As organizations strive to compete for talent, the need for recruiting practices that embrace diversity, equity, and inclusion (DEI) becomes even more important to ensure all talent feels a sense of […]