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Experience: What You Get When You Don’t Get What You Want

I saw a sign the other day that read, “Experience is what you get when you don’t get what you want.” It sounded pretty true to me. Sure, you get experience when you succeed, but if you think about it, the truly valuable lessons are learned when we don’t get what we want. This short […]

How to Measure Quality of Hire

Getting the right person in the right job is obviously a crucial component of successful talent management. But is there a measurable way to know how often the organization meets this goal?

Bell Curve, or Everyone’s Excellent?

Recently, we had an interesting discussion in our weekly executive meeting, says business and leadership blogger Dan Oswald. We were talking about how annual performance evaluations went this year. One colleague suggested that our evaluation system can actually hurt morale.

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Determining Essential Job Functions

When crafting good job descriptions, one component employers need to consider is which job functions are considered essential. This is especially relevant when it comes to ensuring the employer is not discriminating against individuals with disabilities.

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10 Ways HR Can Help First-Time Managers Succeed

In industries like manufacturing, engineering and construction, the skills gap has meant that those in nonsupervisory positions have had to move into supervisory roles. Promoting internally is a great way to build up your company, but what happens when an employee without any management experience moves into a supervisory position?

Suddenly a Supervisor—5 Critical Factors for Success

New supervisors have a tough transition to make—but if they achieve mastery in five key areas they can be successful, say Jonna Contacos-Sawyer and Polly Heeter Wright. New supervisors tend to be full of energy and forward looking, but also anxious at the same time, says Contacos-Sawyer. They are eager to make a difference for […]

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How to Deal with Employees Who Balk at the Need for Training

Training employees can take a lot of time and resources, but it’s necessary in any organization—whether to educate staff on new industry developments, promote key skills, or simply to give them familiarity to the organization and its culture and processes.

Retroactive FMLA Leave Designation: Proceed with Caution!

This content was originally published in April 2010. For the latest FMLA regulation changes, visit our FMLA article archives or try our practical FMLA compliance guide. If an employer fails to tell an employee that leave has been designated as FMLA leave, can the employer count the leave against the employee’s FMLA leave entitlement? The […]

Employee Experience Designer: The New Role of HR

The role of HR is undergoing a transformation. Where HR traditionally focused on compliance and risk management, over the past few decades, with the growth of culture-forward companies, it’s evolved to encompass the entire experience. HR managers are now, arguably, also designers and keepers of company culture.