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Creating Documentation as an Employee Training Tool

Documentation is something every company struggles with. It takes significant time and effort to put together comprehensive documentation on company-specific information such as how homegrown software or other tools work; which positions are responsible for which tasks or are the best resources for particular issues; industry-specific knowledge; etc.

Finding the Right Incentives to Stimulate Action

Whether or not someone takes a particular course of action often boils down to a competition between different incentives. When a criminal considers robbing a bank, he or she must weigh the negative incentive of going to prison or getting shot in the attempt against the positive incentive of potentially coming away with a lot […]

Ask the Expert: Determining FMLA Leave

Question: One of our employees is on intermittent Family and Medical Leave Act (FMLA) leave. She’s gotten sick and claims it’s unrelated to her reasons for being on FMLA leave. Can we include these days in her FMLA time and have them go unpaid? Answer: No. Unless you have reason to believe she’s being untruthful, […]

Want to Appear Smart at Meetings? Don’t Ask These Questions

Yesterday we discussed questions you should ask during key situations in a business meeting. As we established, asking questions usually makes you a more engaged and appreciated participant. But not all questions are alike. Here are a few questions you need to reconsider before asking: