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Improving Internal Controls: Lessons from the Case of the Double-Dealing Manager

Managers in positions of authority can either do great good for a company or inflict great harm. Because we learn more from the second than the first, I wanted to tell you about a recent case from the U.S. 5th Circuit Court of Appeals, the federal appeals court covering Texas. $11,897, 689.39 That is the […]

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Retooling Frontline Employee Scheduling for the Modern Age

Frontline workers are struggling. From the people on the floor at your favorite brick and mortar store to the warehouse employees ensuring inventory is getting where it needs to go, the challenges they face are largely the same: low pay, inflexible scheduling, and a lack of user-friendly technology. According to recent data, this has led […]

Challenges and Strategies for Giving Feedback to Gen Z

Providing feedback to Gen Z employees can be uniquely challenging for managers. As the youngest generation in the workforce, Gen Z has distinct characteristics and communication preferences that can differ significantly from older generations. And yet, finding a way to connect with this generation is essential for the future of every business, because Gen Z […]

Women’s Back Pain: A Key Issue Impacting Workplace Performance

There are well-documented differences in the health and well-being of males and females, including several back pain issues and related conditions that women are more susceptible to developing. Notably, women report more low back pain from work, especially if they work 40-45 hours weekly. For female employees, back pain is more likely to become chronic […]

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Make Compliance a Priority with These 5 Online Training Hacks

Most organizations already understand the importance of compliance training. Even if they aren’t experts on the subject, they at least know the fees and penalties associated with violating applicable laws and regulations. Its value comes down to dollars and cents, which is why it’s so surprising that many companies view compliance training as merely a […]

Legal Cannabis Spurs Demand for Certain Skill Sets

Just a few years ago, it would have been almost unheard of for someone to list the ability to grow, identify, or recommend different strains of cannabis as a job qualification, but the times are a changin’!

Train Supervisors to Manage Challenging Employees

The objective of the following role-playing exercise is to review strategies for managing challenging employees effectively. Instruct trainees to choose a partner and role-play each of the following situations. For the first role-playing exercise, one person takes the role of the supervisor and the other, the role of the employee. Then, for the second, switch […]