Practical HR Tips, News & Advice. Updated Daily.
Over the course of the pandemic, much of our work shifted from physical spaces to video meeting software. While work-from-home policies alleviated the dangers of COVID transmission (for some), what many managers didn’t foresee was that productivity improved for 77% of employees, with staffers adding an equivalent of 1 extra day’s work to each week. […]
The importance of effective teamwork has never been more critical than it is now. Why? Simply put, businesses aren’t run the way they used to be. In the past, organizations had a clear top-to-bottom hierarchy, departments were self-contained, and neat borders existed between individual roles. Such a set-up may appeal to our sense of order, […]
According to Salesforce, customer service is the number one factor influencing how much a consumer trusts a company. And it’s not just external customer service (customer-facing interactions) that plays a factor in whether a consumer views an organization favorably either; it also includes customer service that reaches across an entire organization’s interior too.
The U.S. 4th Circuit Court of Appeals (which covers Maryland, North Carolina, South Carolina, Virginia, and West Virginia) recently issued a published decision on an employer’s second appeal of a judgment in favor of its former employee on claims of breaching an employment agreement and misappropriating trade secrets under the Maryland Uniform Trade Secrets Act […]
The Employer Playbook for a Safe Reopening, issued by Governor Gavin Newsom and the California Department of Public Health (CDPH), offers guidance to help businesses reopen and provide a safe, clean environment for employees and customers. The following article highlights key provisions in the guidance for managing a COVID-19 outbreak in the workplace.
It’s a candidate-driven market, so why aren’t you landing the top talent you need? Let’s face it, not every employer can be the “Googles” and the “Facebooks” of their industries, which leaves many employers settling for “second-best” talent after the “perfect fit” has chosen to go to their top employer of choice.
Special from SHRM’s Legal and Legislative Conference 8 Proactive Steps to Stop Bullying In yesterday’s Advisor, we featured attorney Allison West’s take on bullying in the workplace. Today, her guidance for dealing with the bully, plus an introduction to the all-HR-in-one-place website, HR.BLR.com. West, who is principal at Employee Practices Specialists in Pacifica, CA, delivered […]
A just-released book called Dying for a Paycheck is getting a lot of attention in the business realm. In the book, Jeffrey Pfeffer, professor of organizational behavior at Stanford Graduate School of Business, unpacks how the modern workplace is causing leading chronic illnesses and stress and how it’s bad for economies and societies and the […]
It’s no surprise that digital technology has become a foundational element in workplaces of all types and sizes. Virtually every industry has been impacted by technological advances in both good and challenging ways.
Several weeks ago, Tony Kessler, senior content manager at BLR®, sent an e-mail asking for perspectives on the year 2020. His note prompted this article. Last year was full of challenges, including racial unrest. Systemic racism became a topic in businesses and organizations all across the country. Even well-meaning diversity training came under attack. Historians […]