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FMLA Certification: Getting Clarification and Authentication

What should an employer do when an FMLA certification form is received that is unclear? Perhaps it's filled out completely, but the handwriting is illegible in some places. Or perhaps it appears as though it may have been filled out by someone other than the person who signed it. What actions can be taken without […]

New Data Shows Lack of Preparation and Regret Plague Many American Workers

Reaching retirement is a bittersweet goal and achievement for many Americans. On the one hand, it represents a well-earned transition to a quieter, more relaxing life after a long career. On the other hand, it represents the loss of some measure of purpose and worth for many. But for a growing number of Americans, retirement […]

diversity

Enticing Passive Candidates to Apply

In part 1 of this article, we noted that passive candidates may be a great resource to try to fill vacant roles. We reviewed several ways to try to find these candidates. Today, we’ll take a look at how to entice a passive candidate to become an active one.

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Why Everyone in Your Organization Needs to Be Trained in Customer Service

According to Salesforce, customer service is the number one factor influencing how much a consumer trusts a company. And it’s not just external customer service (customer-facing interactions) that plays a factor in whether a consumer views an organization favorably either; it also includes customer service that reaches across an entire organization’s interior too.

H-1B Season Is Upon Us

It’s that time of year again when employers that want to hire recent college graduates and other professionals prepare to file H-1B visa petitions. Because U.S. Citizenship and Immigration Services (USCIS) will accept petitions up to six months before the employee’s start date, and the first possible start date is the first day of the […]

Do you have a Weiner in your workplace? Disciplining employees for off-duty misconduct

by Lauren E.M. Russell The most fortuitously named figure in modern politics is embroiled in yet another scandal: Former Congressman Anthony Weiner is back in the news because of a third round of sexting allegations. He has been suspended or terminated from two freelance writing positions because of the recent allegations against him. While a […]

More Ways to Communicate Culture During Recruiting

In yesterday’s Advisor, we noted the fact that trying to assess whether a candidate will be a good cultural fit for the organization is both difficult and important. Sometimes finding the right fit is even more important than finding the right skill set. We also noted that this assessment goes both ways—while the employer is […]

Putting Earned Wage Access in its Place: A Guide for Employers

In December 2023, the Consumer Financial Protection Bureau (CFPB) announced plans to outline how consumer lending laws interact with earned wage access (EWA) programs. These programs have grown in popularity as a solution for employees living paycheck to paycheck, offering early access to earned wages and, in theory, helping to dodge financial penalties like late […]

Candidates with Great Technical Skills Will be Your Purple Squirrel Over the Next 5 Years

If you’re unfamiliar with the term “purple squirrel,” it’s basically a phrase used to describe a job candidate with precisely the right education, experience, and range of qualifications who perfectly fits a job’s requirements. Over the next few years, as technology continues to evolve the way we work, the need for technical skills is going […]

technology

Disruptive HR Technology-related Trends Highlight Innovation

Imagine software that runs on your phone, delivers on-the-job skills training via video, and integrates with a learning management system that shows a manager how well you have mastered new skills. This is just one example of the innovations emerging to help employees improve their productivity at work, according to new observations from Josh Bersin, […]