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New Data Shows Lack of Preparation and Regret Plague Many American Workers

Reaching retirement is a bittersweet goal and achievement for many Americans. On the one hand, it represents a well-earned transition to a quieter, more relaxing life after a long career. On the other hand, it represents the loss of some measure of purpose and worth for many. But for a growing number of Americans, retirement […]

New Overtime Rule Changes May Extend to 401(k) Plan Deductions, Plan Loans

By Arris Reddick Murphy, FedEx Corp. The U.S. Department of Labor’s (DOL’s) much-discussed final rule on overtime pay announced in May focuses primarily on updating the salary and compensation levels needed for executive, administrative, and professional (EAP) workers to be classified as exempt. But it may have implications for some of these workers’ 401(k) retirement […]

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Why Everyone in Your Organization Needs to Be Trained in Customer Service

According to Salesforce, customer service is the number one factor influencing how much a consumer trusts a company. And it’s not just external customer service (customer-facing interactions) that plays a factor in whether a consumer views an organization favorably either; it also includes customer service that reaches across an entire organization’s interior too.

Practical Tips for Hard-to-Fill Requirements

In yesterday’s Advisor, BLR® Contributing Editor Jennifer Carsen, JD, helped us understand the hiring shortages in the new economy. Today, we present her techniques for filling those hard-to-fill positions. Practical Solutions for Hard-to-Fills Regardless of the impact of the skills gap, the bottom line is that there is a lot employers can do proactively to […]

From Basic to Best-In-Class: How to Create Great Workplace Lactation Facilities

As we move toward sharing space at work again, employers often ask us: how can we support our baby-feeding employees? The answer: employers who establish breastfeeding-supportive climates offer comprehensive plans that include policy, procedure, culture of belonging, access to experts, encouragement, community and facilities. In this piece, we’ll examine facilities and identify ways to elevate […]

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Attention Educators: New Title IX Training Requirements

The U.S. Department of Education recently updated its regulations to Title IX of the Education Amendments Act of 1972 for the first time in many years. The final regulations, which require covered institutions to significantly change the way they respond to sexual harassment and misconduct allegations, were subsequently challenged in court by attorneys general (AGs) […]

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Empathetic Technology: What Makes Frontline Tech Tick

An obvious but often ignored theme of workplace technology is that its business impact depends on the extent of its adoption. For those relying on technology to get their jobs done, dissatisfaction with existing solutions may impact not only performance but also attrition. In fact, “49% of US workers say they are likely to leave […]

Faces of HR: How One HR Pro’s Proactive Approach is Moving the Needle Forward in HR

Farzana Nayani has more than 20 years of experience in the DEI field, managing and directing programs, training and designing curriculum, offering thought leadership and organizational strategy. She is also an international keynote speaker, and business coach. Her company Farzana Nayani, Consulting & Training is a woman-owned business and minority-certified firm that specializes in diversity, […]

Employers Should Take Note of Recent Spike in Union Organizing Activity

In the first quarter of 2022, unions filed more than 550 election petitions in the United States, compared with only 290 in the first quarter of 2021. It’s the largest first-quarter number filed in the past seven years. While part of the increase can be attributed to the Service Employees International Union (SEIU), which has […]

5 Tips to Help You Unplug and Make the Most of Your Time Off This Year

Although we all look forward to taking our well-earned vacation time, in reality, taking time off isn’t always easy. In our fast-paced, interconnected world where work can follow you on your smartphone, or even smartwatch, everywhere you go, it can be hard to truly unplug and relax. But balancing your work and home life is […]