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Faces of HR: How Jessi Marcoff Drives Change at InvoiceCloud

Jessi Marcoff, Chief People Officer at InvoiceCloud, didn’t take a traditional path to HR. Her journey began in change management at Portland General Electric, where she discovered a passion for connecting people with purpose. This early experience ignited a spark, leading her to explore the intersection of business strategy and human potential. After honing her […]

Benefits Expert Shares Lessons of the Pandemic

We’ll likely spend the next 10 years understanding everything the pandemic has changed about work. One of the fields that saw rapid and constant change is employee benefits. But what, precisely, changed and why? What works now? What does not? Today’s “Faces of HR” guest spills the beans.

Boost Retention Through Social Impact: 6 Strategies to Cultivate a Culture of Volunteerism and Purpose in Your Company

Employee impact programs have become table stakes in today’s competitive hiring landscape. Millennial and Gen-Z candidates in particular value and seek out corporations driven by a purpose which aligns to their values. According to PagerDuty’s recently released FY24 Impact Report, 96% of employees participated in the company’s volunteer, giving, and/or 1:1 donation match program to […]

Harassment

6th Circuit Offers Guidance on Reasonableness of Investigations, Remedial Measures

The U.S. 6th Circuit Court of Appeals (which covers Michigan employers) recently provided employers with guidance on how to handle an employee’s complaints of multiple instances of gender-based harassment committed by coworkers. The crux of the case illustrates the importance of taking prompt remedial action, even if the results prove to be inconclusive. ‘You Were […]

New York

Is Needle-Phobic Pharmacist Eligible for a Reasonable Accommodation?

The 2nd Circuit—which covers Connecticut, New York, and Vermont—recently heard claims that a pharmacy violated the Americans with Disabilities Act (ADA) when it fired a pharmacist, whose fear of needles prevented him from administering immunizations. Did the pharmacist have a claim for disability discrimination?

salary

Should Nonexempts Get Incentive Pay?

Yes, pay for performance applies to all levels of jobs, says consultant Katie M. Busch, but there are some caveats when you offer incentive programs to nonexempts. Variable pay is a powerful communicator of values and directions and changing business needs, says Busch. However, with nonexempt employees, it is particularly important that: The amount of […]

New Data Provides In-Depth Insights into Employee Culture

The changing landscape of the world of work in the ongoing wake of the COVID-19 pandemic has fundamentally altered workplace culture in many ways. Moreover, given the significant amount of time spent in the COVID era and shifting employee and employer preferences, it’s unlikely workplace culture will ever fully return to its pre-COVID form. The […]

What To Do as Soon as an Employee Quits

No matter your industry, company size, or product, there’s one experience that’s universal to all functioning businesses. A quitting employee. When employees quit, it’s easy to get in our emotions and make things personal. But people leave their jobs for all kinds of reasons, and it’s more important to focus on your game plan than […]