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Tips for Preventing Fraud in Workers’ Compensation Claims

Most employers understand the benefits of workers’ compensation insurance. If an employee is injured on the job, the insurance kicks in to pay for the medical bills and at least a portion of the lost wages while the employee recovers. The employee doesn’t have to fear losing his or her livelihood after reporting the injury, […]

Care

Should You Talk an Employee Out of Quitting?

It’s an age-old dilemma that takes on greater significance in a tight labor market. When an employee resigns, should you try to talk him or her into staying?

help

Your Guide to Training Employees on Customer Centricity

The term “customer centricity” is front of mind for HR and C-suite executives across a wide range of industries these days. The business world has traditionally followed the conventional wisdom that “the customer is king.” But today, many progressive companies are taking this much further, moving to prioritize customer centricity as a central pillar of […]

recruitment

Too Many Jobs, Not Enough Workers, Expert Says

According to the June 2019 JOLTS report, not only is the candidate supply down and labor demand increasing, but the quit rate is up, as well—and this should come as no surprise given the favorable position the job market puts jobseekers in. This is a recipe for concern for employers that are trying to attract […]

Divorce and the unproductive employee

by Kathryn M. Grigg Employees are not the only ones who suffer through a divorce. Employers also bear the cost of an employee’s divorce through absenteeism and reduced productivity. This article addresses some benefits and support programs you can provide at minimal cost to maintain a productive workforce. Costs of divorce The amount of time […]

Pay, Time Off Issues for Office Closings Due to Inclement Weather

by Susan W. Kline With winter weather upon us, including snowy and icy road conditions, employers are faced with the prospect of lost time when employees can’t or don’t report to work because of inclement weather. Not only do absences due to bad weather reduce productivity, but they also raise a number of issues about […]

Suggested Metrics for Compensation and HR

Metrics for Compensation Programs Compensation costs per dollar of profit Compensation costs per dollar of revenue Analysis of performance and production levels of employees paid in the top 30 percent of their salary range Total compensation costs as a percent of total company operating costs Analysis of compensation levels to the marketplace and key competitors […]