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3 Key Questions You Must Answer to Foster a Strong Organizational Culture

Organizations often deploy various strategies like corporate retreats, training programs, and performance incentives to embed their company’s core values and create a strong organizational culture. Despite the effort and resources spent, many companies still grapple with weak or unevenly adopted cultures. The missing piece in this puzzle is a profound understanding of how employees are […]

Finding Your People: A Unique Hiring Approach from a Foldable Kayak Maker

When you hear about a company that builds foldable kayaks, your first thought probably isn’t, “Neat, how do they hire people?” However, in conversations with other entrepreneurs, we’ve learned that our approach to hiring is like our product – handmade and wildly different from the norm.

It’s OK if Your Workers Watch this Big-Screen TV

Why would you install a 90-inch big-screen TV on your plant floor?  Won’t workers just tune in to Sports Center or talk shows and be distracted? No, according to a company that says more media in the factory actually increases collaboration, engagement, and production performance.

Could Your Safety Training Use a Boost?

If there is a constant in safety and health, it’s training. When training is done right, employees understand what you want them to understand, and they take actions that reflect what they’ve learned. Rote repetition of the lesson is not the goal. You want employees who understand and identify hazards and respond thoughtfully. Here are […]

Advantages of W-2 Employees

In some recent posts, we’ve been talking about the classification of workers in organizations. In general, it’s pretty clear cut whether a worker is an employee or an independent contractor and the IRS explains some criteria for distinguishing between the two.

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Are Remote Workers Costing You Your Business?

As businesses continue to adapt to and change with the times, one working arrangement is standing out among workers and employers: remote work. This popular way to work has many benefits for both parties involved, but it also comes with risks.

5 Questions to Ask When Hiring New Customer Service Agents

Making new hires in customer service isn’t easy. You know that your customer service agents need to wear a lot of different hats while serving a wide variety of clients. They help with the ongoing growth of your company by making sure customers are satisfied and turning them from one-time buyers into repeat clients. A […]