Practical HR Tips, News & Advice. Updated Daily.
Despite dramatically increasing online sales, the vast majority of retail sales still take place offline. Brick-and-mortar sales involve live, face-to-face human interactions, and, no surprise, organizations relying on these interactions are understandably concerned about offering exceptional service experiences to their customers. Here’s how retail powerhouse, Bloomingdale’s, met the challenge.
Just for example, says Dingee, do an advanced search on LinkedIn, say, for an HR manager near ZIP 06475 in banking. Here’s the search: Dingee’s tips came at the Advanced Employment Issues Symposium in Las Vegas. (Info on this years’ symposium here. ) Here are some of the results: Dingee recommends paying for enhanced service […]
As schools across the nation begin preparing students for final exams, employers are preparing for their entry into the workforce. According to one outlook, job opportunities could increase around 5% this year and the teen participation rate could rise as well.
Asynchronous learning is centered on the employee and features substantial interaction among participants. Employees themselves have the choice of where, how, and when their learning happens and rely on technology to access learning content at their own discretion. While asynchronous learning should never overshadow or completely replace real-time, instructor-led learning, it does offer many benefits. […]
Giving back to the community is a personal initiative for many, but it should also be at the strategic core of every business. Organizations of all sizes can benefit from the opportunities that philanthropic activity generates.
As COVID-19 has prompted many employers to shift staff to remote work, recurring meetings that were formerly held in a designated conference room or office have also been reformatted for online or phone-based settings.
No one argues the importance of communication in the workplace, especially communication that results in colleagues learning from each other. Sometimes, though, the communication is more condescending than educational. If one party is trying to impart wisdom but the other party is more knowledgeable on the topic, resentment—not learning—is likely to result. An exact definition […]
As HR professionals, we have a lengthy checklist when it comes to creating a business continuity plan in the event of a natural disaster such as a hurricane, flood, or wildfire. We secure everything from an updated database of employee mobile phones to detailed communication plans to key vendors.
Thanksgiving dinner, first dates, and in the office are great examples of times and places where talking politics is best avoided. After all, in a highly polarized American society, there’s a good chance of offending at least half the people in the room. The bad news for employers and managers, however, is that experts expect […]
It’s not easy deciding who is right for a job. Employers have to study a candidate’s qualifications, education, experience, demeanor, and more. But sometimes the decision comes down to the little things—even a person’s laugh. The question an employer must consider is whether such a seemingly small factor poses any legal risk. Current employee wants […]