Just-in-Time Scheduling—Good News and Bad News
Just-in-time scheduling is attractive to many employers, says attorney Charlie Plumb, but it’s not without its pitfalls. And the same goes for the related challenges of show-up pay and on-call pay.
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Stop Pointing the Finger Internally
Businesses can be complex, interdepartmental webs of cooperation and codependence. When salespeople must backtrack on pricing they promised to a potential customer, it may be because someone in the finance department initially provided incorrect information. When a customer service representative receives an angry call from a frustrated customer, it may be due to shoddy work […]
4 Communication Strategies to Combat Turnover
With the ongoing labor shortage making it harder and harder for hiring managers to fill open positions, raising retention rates has become more important than ever. As workplace culture emerges as a driving factor behind employee retention, HR departments are finding that strengthening communication throughout the company is the most effective way to build culture and improve employee relations—and retain talented […]
How to Teach the Basics of Professionalism
HR professionals have probably seen it all, including those employees that come off as less than professional. Their unprofessional behavior might have no bearing on their skills and knowledge, but you might not put them in front of a customer. Luckily, a skill like being professional can be taught.
Boo: Stories that Will Make HR Scream
With Halloween around the corner, we’ve decided to put together a list of some of the scariest HR Strange but True! stories from this year, guaranteed to frighten any HR pro. 10 Most Outrageous Things Applicants Have Done that Did and Didn’t Work—Candidates want to stand out from the crowd and be memorable. However, sometimes […]
FMLA Can Apply when Domestic Violence Impacts the Workplace
Domestic violence in the workplace has a significant impact on the abused employee as well as the rest of the staff. It can have a significant impact on the victim’s physical and mental health, and can also affect other aspects of the victim’s life, including work. According to Employers Against Domestic Violence, 71 percent of […]
Claim Your HR Seat at the Table: 4 Questions to Ask Your Business Leader Clients
Too often business leaders reduce HR to little more than order-takers: fill requisitions, solve employee problems, calculate compensation tables, run surveys. While beneficial, these don’t compare to your higher purpose of ensuring the organization’s talent is—and gets treated as—a strategic asset. But you can’t play that role without first shattering the order-taker illusion and claiming […]
Ask the Expert: Are Cash Payments in Lieu of Benefits Part of Base Wage?
Question: We provide employees the option to take a lump sum cash payment ($1,000/yr) in lieu of accepting benefits, payable in increments over each pay period. The U.S. Court of Appeals for the 9th Circuit has indicated those payments should be included in the base wage for purposes of calculating overtime (see Flores v. City […]
How COVID-19 Court Closures Impact Your Background Checks
The COVID-19 pandemic has prompted office closures and work-from-home mandates everywhere, including in government offices and county courthouses. When the courts are closed or operating on limited schedules, parole hearings and divorce proceedings are not the only activities impacted. Court closures can also throw a wrench in your hiring process.
The Brain Rewards Assumptions
To be a better leader, you need to uncover and challenge hidden assumptions. But identifying them is not easy. That’s because the more you know about your business, industry, function, spouse, family, and friends, the more assumptions you make.