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Workplace conflict costs industries $359 billion annually. To address this costly problem, most organizations simply look to their employees and demand that they get along and act civilly or threaten to reprimand. However, most conflicts should be circumvented or resolved by leaders and managers, not by employees themselves.
Presenteeism refers to the situation in which employees are at work, but they are not as productive as they could be because they’re not feeling well—but they’re not feeling sick enough to take a day off, or they don’t have days off to take.
Although this article will be published a good while after Mother’s Day was observed in the United States, at the time I wrote it, the annual holiday on which we celebrate our mothers was just around the corner. Normally, we don’t consider employment issues when we’re honoring our mothers. However, this year I came across […]
What happens in a world where skills become obsolete in just a few years?
Enterprise resource planning (ERP) generally refers to the use of ERP processes and/or software to handle some or all of an organization’s system, process, and planning requirements. It’s basically a high-level business management system. When talking about an ERP, usually someone is referencing a specific ERP software, often classified as business management software, that consists […]
A federal appellate court recently allowed a discrimination case against an employer to proceed to trial because the hiring manager spent extra time with one of the candidates. Audit your hiring policies and practices with the Employment Practices Self-Audit Workbook Facts William Snooks started work as a customer activities specialist for Duquesne Light Company (DLC) […]
Does your organization utilize personality assessments as part of the hiring process? Many organizations do. We’ll start by taking a look at why they are used and then delve into some of their potential pitfalls.
Yesterday, we shared “When to Partner with a Third Party for Training Programs.” Today’s post will explore more avenues for how you can partner with a third party once you’ve determined that it’s lucrative do so.
Virtually all managers have experienced situations in which an employee failed to follow instructions. While there are certainly cases in which an employee was simply negligent or disobedient, it’s also extremely common for the underlying issue to be miscommunication. The manager believes he or she communicated one thing, but the employee thinks he or she […]