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55% of Jobseekers Think Employers Should be Doing More to Recruit the LGBTQ Community

Diverse talent comes in many shapes and forms, but one community is standing out because there isn’t enough being done to recruit and retain this talent pool. Job board, Monster.com, recently released new poll findings that highlight how employers are focusing on recruiting members of the lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ) community.

Product Recall Revisited

Remember when I said that being a jerk wasn’t illegal? Well, that may change. According to an article in the L.A. Times, legislatures in New Jersey, New York, Vermont and Washington are considering bills which would give employees the right to seek damages if their employer creates an “abusive work environment.” I’m not really sure […]

Training Time—To Pay or Not to Pay?

When it comes to training time, usually compensation isn’t called into question. But what if a prospective employee’s offer of employment is contingent on whether he or she passes certain training classes? Can these preliminary training classes be unpaid? In a situation like this one, employers may be reluctant to shell out compensation for time […]

Train Young Leaders on How to Bridge the Generation Gap

The first two best practices are to give respect to older employees and to leverage their experience to help the team work through tough situations. 3. Be inclusive Once you earn their respect and capitalize on their level of experience, you can begin to shift your attention to making your team members feel included. Since […]

Hiring New College Grads? Prepare To Disappoint

iCIMS, Inc., a provider of Software-as-a-Service (SaaS) talent acquisition solutions, has just released a new report revealing that newly minted college grads’ job expectations differ wildly from what the working world actually has in store for them.

Who’s In Charge Around Here?

Litigation Value:  $0.00 Who’s the boss? In the opening scene of the “Viewing Party,” the staff is crowded around a TV in the conference room watching local coverage of the Scranton Strangler. Gabe walks in and directs everyone to return to work. They ignore him. Later, in the kitchen, Kevin refers to Gabe as Michael’s “boss” . . . […]

Tips for Winnowing Down the Pile of Job Applicants

After you have attracted applicants, often you have to select from hundreds, or even thousands, of online applicants—those few to whom you will give more serious consideration in an interview or with some other evaluation method. And you need to find a quick way to do it.

Customer Service Training Begins with Hiring the Right People

As we learned yesterday, the ultimate success of any business derives from the attitude of its employees. Good-natured employees not only diligently carry out their assigned tasks, but do so positively and creatively. They project good feelings and may find solutions to customer problems even where solutions don’t currently exist. That’s something even the best […]

What Are The Limits of Employee Privacy?

Earlier this year, the U.S. Supreme Court unanimously ruled that the Ontario, California police department didn’t illegally invade an officer’s privacy when it reviewed the racy messages he sent and received via his department-issued pager. What does this mean for your policies?

Seven-Figure Sales Reps—Final Best Practices

On Wednesday and Thursday, sales guru Joseph DiMisa looked at what organizations can do to help their reps push closer to the million-dollar threshold. To wrap up the week, Dimisa presents some final best practices of seven-figure sales reps. Once an organization has reps with the right competencies and has “decontaminated” their time, the next […]