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FMLA Medical Certifications: When Can Employer Require a Second Opinion?

FMLA medical certifications can provoke questions if their validity is uncertain. But when can an FMLA medical certification be questioned to the point of requiring a second opinion? Is a manager’s hunch that the employee is lying enough? When Can an Employer Require a Second Opinion on an FMLA Medical Certification? Let’s say an employer […]

Gross Misconduct—Can You Deny COBRA?

Gross Misconduct Means No COBRA, But … Termination for gross misconduct is not a qualifying event under COBRA, so COBRA continuation coverage does not have to be offered to an employee and his or her spouse and dependent children if the employee was terminated for gross misconduct. Unfortunately, the term “gross misconduct” is not defined […]

Top 10 employer mistakes in accommodating disabled employees

by Matthew A. Goodin Even experienced HR professionals have a difficult time with requests for reasonable accommodation from disabled employees. This process is even trickier if the employee needs a leave of absence as an accommodation because of the intersection of different laws that govern leaves of absence. Below are some of the most common […]

job

Overselling with Job Descriptions Leads to Disappointment, Turnover

You think you hired the best candidate for the job. The new hire comes to work with a tremendous amount of enthusiasm for a new career. But after 6 months, that candidate is walking out the door, seeking other opportunities. Where did it all go wrong?

Expectations: The Power of Pygmalion and Galatea in the Workplace

Managers’ expectations of their employees—often expressed in subtle ways—are key factors in how the employees perform and how long they stay, says today’s expert, Susan M. Heathfield. It’s called “the self-fulfilling prophecy.” If you have high expectations of your employees, they will change their behavior to meet those expectations, thus fulfilling the prophecy. And, of […]

The Importance of Emotional Intelligence in the Workplace

By Verity Creedy I saw a sign recently that said, “EQ is the new IQ” and it got me thinking. It comes as no surprise that technical skills are of the utmost importance at work, especially when it comes to keeping up with new technology, like AI, and implementing hybrid roles. But technical skills are […]

Watercooler

How to Replicate Watercooler Conversations in the Age of COVID

In a typical workday, it’s almost certain that employees aren’t engaged in their specific job duties for a full 8 hours. Instead, employees frequently spend time tending to biological needs; scanning the Internet; and, of course, chatting with coworkers. Often, this chatting occurs around a literal or metaphorical watercooler—hence the term “watercooler conversations.”