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A New Twist on Discrimination in Hiring

Here’s the scenario: As the human resources director for your company, you’re asked to sit in on the selection process for your company’s next CEO. After an intense screening process, you have three candidates to be the next leader of your company — a white male in his early 70s, a male in his 40s […]

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Did You Just Make a Bad Hire?

Hiring a new employee is as much an art as a science. There are often a clear set of skills that you can look for, but there’s also that elusive idea of “fit” and simply finding someone whose expectations are in alignment with what the organization has to offer.

Paid parental leave policies gain traction

by Kelly Boehner There is no federal law in the United States mandating paid maternity or parental leave. Currently, the Family and Medical Leave Act (FMLA) provides for 12 weeks of unpaid parental leave for the birth or adoption of a child or the placement of a child in foster care. Employees are eligible to […]

Companies Face Challenges as the Landscape of Work Changes

A new report finds that while a majority of companies, 63 percent, have a “Future of Work” plan in place, several roadblocks are impeding companies from truly transforming their workforce to be more dynamic.

Teambuilding: What Supervisors Need to Succeed

Teams can make work more productive, and enjoyable as well, but supervisors need to be trained to lead them. Here’s an affordable tool to do it. Recent surveys, including our own National Employee Attitude Survey, show that teamwork, though a lofty goal in theory and a fact at our overseas competitors, remains elusive in the […]

A Guide to Hiring Talent for Business Process Outsourcing

Gone are the days when customers would call customer support for every conventional technical issue or generic problem. Today online help and self-service channels cover the basics, only complicated issues or specific questions are directed to the customer center reps. The help and support team has to be prepared for out of the box queries […]

Definition of ‘Employer’ Narrowed in Human Rights Context

By Kyla Stott-Jess Your employee is required to pass a drug test before being assigned to another company’s worksite. The employee fails the other company’s drug test and is denied the work. The employee can clearly file a human rights complaint against you as his or her employer. But can he or she go after […]