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Human Resources Management Key Skill #7: Dedication to Continuous Improvement

HR professionals need to help managers coach and develop their employees. The goal is continued improvement and innovation as well as remediation. And looking to their own houses, the HR professional also uses technology and other means to continuously improve the HR function itself. Next up: Skill #8 – Does HR Have A Strategic Role?

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4 Key Considerations for Relocation Today

Employers everywhere are implementing “back to the office” policies to protect workforce health and well-being and reassure employees they will be safe when returning to work. Most of this effort focuses on getting employees back to the offices they left a few months ago. But what about the people you need to relocate?

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Training for Basic Communication Skills

When considering the skills that are most important in the modern workplace, it might be tempting to think of complex, specific abilities like spreadsheet building, accounting, Six Sigma, or project planning. But managers and employers around the country will be quick to point out that there are major issues with some fundamental skills needed for […]

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How a Crisis Unleashes the Human Power to Do the Extraordinary

The pandemic has changed the world of work as we know it—from interactions to decision-making to getting through our day to day. Organizations have had to nurture adaptability and resilience rapidly among their workforces to help maintain business while supporting their employees and maintaining trust.

Acceptable Affirmative Phrases for Discussing Disabilities

Sometimes it’s hard to know how to communicate with or assist     co-workers with disabilities. Over-eager assistants do more harm than good, while others, concerned that they will say the wrong thing, say nothing—further isolating people with disabilities. Using affirmative language is the first step in communicating well with people with disabilities, says DOL’s Office of […]

Change your perspective to find new solutions

by Dan Oswald Yesterday I happened down a road I drive on occasionally. I typically take the road northbound as a shortcut to a particular destination. But yesterday I found myself driving south on the same road and barely recognized it. In fact, I had to turn to my wife and ask if we were […]

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3 Benefits of Corporate Goals

When we get busy at work, it’s easy to spend all of our time, energy, and focus on those short-term items that need to be done in a day or in a week. It can often seem like there isn’t enough time left over to think about, let alone work toward, anything further out.

4 Biggest Risks of Pay-For-Performance

Pay-for-performance programs are being implemented with increasing regularity by organizations today. The ability to see that direct correlation between an employee’s contributions and how much they are paid is appealing to employers and employees alike. However, it doesn’t come without risks. Here are 4 of the biggest risks employers face when implementing a new pay-for-performance […]

Tesla

What You Can Learn from Tesla’s Customer Service

In a previous post, we discussed the challenge often faced by managers and business owners in teaching customer service skills to entry-level employees.