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4 More Sins Your Supervisors and Managers Are Guilty of

In yesterday’s Advisor, we featured the first six sins of supervisors. Today, sins 7 through 10, plus an introduction to the all-things-HR-in-one website, HR.BLR.com®.   [Go here for sins 1 through 6.] Sin #7. Not Knowing and Not Enforcing Policies We’re busy now. Talk to me about that harassment business next week. If you think […]

talent

How to Spot Talent During the Hiring Process

Human Resources managers have a tough task on their hands whenever there is a need to hire a new employee. The process of hiring new staff can be very frustrating and time-consuming for HR department personnel. But if you are trying to spot talent, it takes more time, resources, and scrutiny.

5 Strategies to Reduce the Risk of Workplace Violence Resulting from Termination

Usually after a termination, the first thing an angry former employee does is call an employment lawyer. Over the past few decades however, a growing number of disgruntled employees instead return and inflict bodily injury—or worse—on their former bosses or those the employee feels is responsible for his or her termination.

expectations

Training Managers to Set Expectations

A subordinate delivers a work product that’s closer to a rough draft rather than a final product and leaves insufficient time to revise it before the external deadline. When a crucial deliverable is missing, people from multiple teams point fingers, and a new employee is surprised to see negative comments on her performance review, as […]

Tesla

What You Can Learn from Tesla’s Customer Service

In a previous post, we discussed the challenge often faced by managers and business owners in teaching customer service skills to entry-level employees.

Is Hybrid Work All It’s Cracked Up to Be?

Amid the stress and logistical challenges of remote work that have emerged in the wake of the COVID-19 pandemic, the concept of “hybrid” work has exploded in popularity. While some commentators embrace fully remote work and others lament the loss of in-office collaboration, hybrid work, which includes some time spent in the office and some […]