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Ghosting Tales: A Mini-Series—Part 3

In a recent article we explored the concept of ghosting, where an applicant that would have been a good fit and maybe even has accepted an offer just vanishes without a word. Thanks to a collaboration with recruiters at Addison Group, we have a special three-part series. Each part will include one ghosting tale. If you have your […]

Converting to a cash balance plan is risky business

Companies that move from pensions to a cash balance plan can benefit by avoiding the risk of market volatility, but they should explain all aspects of the switch to employees and be careful not to violate the prohibition against age discrimination. When cash balance accounts replace retirement pensions, employees can be highly sensitive to the […]

Walking the line between hiring only authorized workers and violating the discrimination laws

by Elaine Young Here are two situations in which you must avoid discrimination while fulfilling your obligation to hire only authorized workers.  Situation #1 ABC Resort is a beautiful, large new resort in the Utah mountains. Some of its managers heard about Immigration and Customs Enforcement (ICE) raids a few years ago at other resorts […]

Another setback for NLRB’s proposed posting rule

by Brian R. Garrison Continuing what has been a recent trend, the U.S. Court of Appeals for the District of Columbia Circuit has issued another decision against the National Labor Relations Board (NLRB). On May 7, the court determined the Board’s proposed rule mandating that employers display posters explaining employee rights under the National Labor […]

Access to information in labor relations: jurisdiction of arbitrators

By Édith Charbonneau and Antoine Aylwin One of your unionized employees files a complaint for psychological harassment and requests to access your investigation report several years later. When you refuse, the employee turns to the Quebec information and privacy board to get that access. But does the information and privacy board have jurisdiction, or could […]

Conflict Resolution: Your Supervisors’ Hidden Responsibility

Conflict resolution. Sometimes it seems that’s all we do. Today, we follow up on yesterday’s story on mediation, and present a new audio conference that helps line supervisors and managers learn how to do it right. With the high costs of litigation, mediation is an increasingly popular way to deal with conflicts at work. However, […]

Arizona Surgery Practice to Pay $100,000 in HIPAA Settlement

A heart surgery group practice agreed to pay $100,000 to settle federal allegations that it chronically neglected standard HIPAA requirements such as risk assessment, training and business associate contracts, the U.S. Department of Health and Human Services (HHS) announced April 17. This settlement, coming hard on the heels of HHS’ $1.5 million agreement with BlueCross […]

Cultural Considerations for Global Communications

Yesterday we addressed how to write English for a global audience. For example, using simpler sentences (no semicolons!), avoiding contractions, and writing in present tense are all good form. However, there are also cultural issues to recognize when sending communications internationally. Here are a few reminders:

Use HR Metrics to improve new hire performance

There are three primary areas where you can use HR metrics to analyze and improve your hiring process. One are is improving administrative efficiency (by reducing cost per hire, time to fill, etc.). Another is reducing waste and rework– high turnover means wasted time and money in recruiting and training (It’s better to get the […]