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Lombardi: ‘Coaching Is Teaching’—Oswald: ‘So’s Management’

What About the Manager as a Teacher? If you take Lombardi’s words and change “coaching” to “managing,” it would go something like this: “I think managing is teaching, see? So I don’t think there’s any difference whether you teach in the office or whether you teach in the classroom. They’re both exactly the same. It’s […]

ACA Proposal Addresses Balance Billing and Narrow Networks

Employers that purchase small group coverage that is federally regulated under the Affordable Care Act will have additional assurances that their plan members will not be balance billed in certain situations, under proposed rules issued in pre-publication form on Nov. 22. The rule also plans for the adoption of network adequacy provisions to compensate for […]

How do you make people feel?

by Dan Oswald I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. —Maya Angelou On Saturday, the University of Nebraska Cornhuskers football team held its annual Red-White Spring Game. With time for just one final play, Jack Hoffman walked […]

8 Strategies for Employers to Foster Mental Wellness

Mental illness has become an almost daily presence in today’s headlines. With the issue becoming more and more prominent, it must be addressed in the place where many people spend most of their time—at work. Author Graeme Cowan says that employers are in a prime position to make a difference with America’s collective mental health.

The CA Specials: Travel Time, Tools, Uniforms, Stubs

“In the US, nearly 13 lawsuits are filed every minute, and sometimes it seems as if most of them are in California,” says attorney Christopher C. Hoffman. Some special California rules that confuse HR managers are those around travel pay, deductions for tools, required uniforms, and pay stubs.

New Year’s resolutions for managers

by Paul M. Lusky One of the annual goals of a good CEO, manager, or supervisor should be to reduce the company’s exposure to employment litigation. The cost of litigation keeps going up, and just one lawsuit can make a sizeable dent in a company’s budget. In 2016, I resolve to . . . : […]

Critical Success Factors in Building a Better Workplace

By Rob Goffee and Gareth Jones Building better workplaces is not an alternative to, but rather a means for, responding to the new challenges of capitalism, for building productivity, unleashing creativity, and winning. Why Should Anyone Work Here? What it takes to Create and Authentic Organization provides the tools to help assess how your own […]

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Test for Classifying Workers is Shifting Away From ‘Economic Reality’

In May 2025, the Trump administration’s U.S. Department of Labor (DOL) published guidance saying that it would stop enforcing a Biden-era rule—one that had rescinded a rule created during the first Trump administration—on the factors distinguishing independent contractors from employees. Although the Biden-era rule remains “on the books” for now while the DOL considers replacing […]

Health Plans Can Expect Cost Reductions by Bundling Payments, AHRQ Indicates

Health plans and insurers long have been thinking of ways to compensate providers not for volume of care, but for value of care, as an important tool in curbing runaway health inflation. Research over the last two decades recently compiled and reviewed by the Agency of Healthcare Research and Quality shows consistent reductions in what […]