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What Do Workers Really Want? New Survey Explains

A high-performing workforce is essential for any business to be successful. And while most companies strive to keep employees engaged and productive, it’s difficult to know which workplace factors will make a positive and sustainable impact. In order to attract candidates and motivate current employees, companies first need to know: What do workers want?

hiring

How Recruiters Can Stay Active in a Hiring Freeze

In precarious periods such as the one we are experiencing with COVID-19, job security and opportunities become scarce. While some companies continue to search for and acquire new talent, most have halted their recruiting efforts for the time being. Even tech giants like Google will be reducing their hiring for the remainder of 2020. Like […]

credit report

Fair Credit Reporting Act—Employment Law Basics

The Fair Credit Reporting Act (FCRA) does far more than regulate the exchange of consumer credit information. You need to understand how it applies to employees and applicants in order to ensure compliance. Below is a general summary of your FCRA obligations.

How HR Can Earn a Seat at the Table: Understanding Cash Flow Statements

For HR to be most effective, you should understand how the business side of the organization works. HR won’t earn a permanent seat at the decision-making table without a clear understanding of what’s behind the finance team’s decisions and strategies—including basic financial reports. Let’s take a look at the cash flow statement as an example. […]

Marijuana

Pennsylvania Medical Marijuana Statute Raises New Questions for Employers

Pennsylvania’s new medical marijuana statute has taken effect, and dispensaries are open. The law contains a specific caveat barring employers from “discriminating” against employees who use medical marijuana with a legal state certificate. Pennsylvania employers will now join others in a growing number of states learning how to handle employees who test positive for medical […]

Promoting and Reinforcing Company Values

Company culture is a difficult concept to define. It encompasses the sum of an organization’s values, beliefs, processes, and habits, as well as the collective behavior and personalities of managers and employees. Because of its many sources and influences, it can be difficult to change corporate culture. But one component of a company culture that […]

Tesla

Customer Service Lessons Learned from Tesla

A challenge many companies face is providing a top-notch customer experience. The reason—particularly for business-to-consumer (B2C) companies with high volumes of customers—is that so many of their customer touch points come in the form of entry-level, low-paid staff, often with high turnover. Teaching these employees the basics, let alone the intricacies, of customer relationship management […]