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What’s Hot and What’s Not: 2023 Coaching Trends

When it comes to employee development, the modern organization is turning more and more often to coaching. What was once only considered a privilege for organizational leaders is now proliferating through all levels of companies, and we expect that growth momentum to continue. In fact, our recently published “Business Trends in Coaching 2023” survey of […]

An Employee Perspective on Workplace Trends

New research from Paychex sought to learn what employees, not employers, have to say about what shapes an organization. The research offers a useful perspective for any HR professional that wonders what the employees are thinking about benefits, retirement, pay equity, ghosting, and more.

The Difference Between Knowing How and Knowing Why

A friend of mine likes to say, “People who know How … work for people who know Why.” Think about that for a minute. What’s the difference between knowing How and knowing Why? The people in your company who know How are, no doubt, very important.  In fact, the company can’t operate without them. They’re […]

Can Denying a Raise Be Retaliation under the ADA?

An example of a potential ADA violation would be an employee who is being treated for post-traumatic stress disorder (PTSD) resulting from incest who requests reasonable accommodation. Her supervisor then tells the employee’s co-workers about her medical condition. The employee tells the supervisor she intends to complain to HR about his unlawful disclosure of confidential […]

The 10 Sins of Wage and Hour Management

Pay the minimum wage and pay overtime where due—how hard could it be? Wage and hour should be simple, but it’s just not. We’ve identified the 10 most common “sins” managers and supervisors commit in paying—or not paying—employees what they are owed.   Sin #1. Failure to pay the minimum wage We’ll pay you $5 […]

SPIFFs Turbo-Charge Your Salespeople? Experts Say ‘Yes”

Colletti is Managing partner of consulting firm Colletti-Fiss, LLC; Fiss is a partner. They shared their tips at the WorldatWork’s Total Rewards Conference and Exhibition, held recently in San Diego. What’s a SPIFF? Several phrases have been proposed as possible origins of the acronym SPIFF (e.g., “Sales Performance Incentive Fund,” and “Special Pay Incentives For […]

SHRM-HRCI rift: What does it mean for HR professionals?

The news of a change in certification for human resource professionals struck a nerve this spring when the Society for Human Resource Management (SHRM) announced it was developing a new certification system that seems to be a threat to the familiar credentials offered through HR Certification Institute (HRCI). The heat has only built since the […]

Everything I Need to Know About HR I Learned from NCIS

NCIS is a popular TV show that has run for 16 seasons. One of the show’s running conceits is the set of rules promulgated by lead investigator Leroy Jethro Gibbs (played by Mark Harmon). The rules are referenced scattershot throughout the episodes. Sometimes they’re self-fulfilling prophecies and at other times contradictory for the plot as […]