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training

What is Skill Data?

Skill data, as the name implies, is any data point that is in reference to an individual’s skills and includes data that measures what someone can do. Some examples of skill data include:

coaching

The Manager’s Role in the Promotion of Subordinates

In most organizations, managers wear many hats; of course, they need to manage their teams, but many also have nonmanagerial duties, such as working on projects or championing company initiatives. It’s becoming increasingly expected that managers also serve as coaches for their teams. Although the manager-as-coach paradigm is relatively new, interest in that role has […]

Nonverbal Communication in Virtual Meetings

It’s truly extraordinary how successfully virtual meetings have been able to replace in-person meetings. Virtual meetings are not a perfect substitute, but the ability to use live video and audio along with screen-sharing allows for effective collaboration. It’s so effective, in fact, that many participants forget the nonverbal messages they’re sending to colleagues, whether they […]

We All Quit—Sorry for the Inconvenience

Recently, a message from Burger King employees went viral—and it wasn’t the kind of message an organization dreams of being associated with. Outside a Nebraska Burger King read a sign that said “WE ALL QUIT SORRY FOR THE INCONVENIENCE” and captured the voices of irritated workers everywhere. Decades after the release of the 1976 film […]

Preventing Workplace Violence: More Important Now Than Ever

Violence in society – and the workplace in particular – is on the upswing. The prevalence of active shooter incidents drives home the fact that preventing workplace violence must be a top priority of HR managers across all industries.

FMLA

DOL Releases New FMLA Model Forms

Last month, the U.S. Department of Labor (DOL) released new model forms that employers can use to coordinate employee leave under the Family and Medical Leave Act (FMLA). Released on July 16, 2020, the revised medical certification and notices forms were immediately effective and available for employers to use.

A Leadership Coach’s Philosophy of Life

I’ve had the great honor of being a leadership coach for the past 25 years. In the course of this work, I’ve had the opportunity to reflect on some of the most profound questions of morality, ethics, and values.