When Customers Harass Workers, Employers Must Take Action
Employers must take steps to end harassment of employees, whether that harassment comes from managers, coworkers, or even customers.
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FFCRA Exemptions for Healthcare Providers Clarified
The U.S. Department of Labor (DOL) recently clarified which healthcare providers are exempt from the Families First Coronavirus Response Act’s (FFCRA) paid sick and family and medical leave policies.
7 lessons for better managers from Alabama coach Nick Saban
by Dan Oswald Some of you might get tired of my use of sports stories to illustrate good management, but when I see something like the recent 60 Minutes piece on University of Alabama football coach Nick Saban, I’m struck by the parallels between coaching a sport and managing people. In the end, people are […]
5 Online Scheduling Tools to Make Your Life Easier
Scheduling can be one of the most frustrating parts of a recruiter’s job. You want to make sure you’re accommodating the candidate’s schedule without interfering with your own. And let’s face it: Going back and forth between a paper planner, Google calendar, and dropbox can become frustrating and time-consuming. If you haven’t started using online […]
Appraisals: Not Legally Required, But Legally Recommended
Don’t tell the CEO who wants to terminate without documentation, "You can’t terminate." Say, "If there is a legitimate non-discriminatory reason for this termination, you can do it, but in the absence of documentation, there is substantial risk. I would prefer not to be married to this employee in lengthy litigation. Maybe if we do […]
Extended FMLA Leave May Be Protected under ADA, Court Says
Employers need to keep in mind that if an employee uses all of her allotted leave time under the Family and Medical Leave Act, it does not necessarily follow that she has lost her entitlement toward job protection. In fact, once an employee has exhausted FMLA or employer-provided leave, the employer must assess whether the […]
4 Ways to Conduct Realistic Job Previews
Most people, at some time in their lives, have had the experience of buying something that is different from what they thought they were being sold. It’s bad enough if this experience occurs with purchasing a new appliance or even a car, but when an employee accepts a job offer and soon finds out it […]
What is a Succession Plan and Why Should You Have One?
Succession planning is an often-overlooked yet important aspect of talent management. What happens when a high-performing employee, or even an executive, leaves the company? Who moves into that role? What is lost during the transition when no one is in line to move immediately into place? This is the rationale for succession planning – to […]
Stressed Out? You’re Not the Only One
Here’s a sobering statistic. More than one-third of American workers experience chronic work stress, with low salaries, lack of opportunity for advancement, and heavy workloads topping the list of contributing factors, according to a new national survey by the American Psychological Association’s Center for Organizational Excellence. Despite a growing interest in workplace wellness, only 36 […]
Servant Leader—Right for Your Leadership Training?
The founder of Servant Leadership, Robert K. Greenleaf, posited that servant leaders are different from traditional leaders because they don’t exercise power from the “top of the pyramid,” but share their power with those they manage and “serve.” They put others’ needs first and help their employees develop and perform at as high a level […]