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Wal-Mart Pharmacy Sued over Refusal to Hire Rehabilitated Addicts

Wal-Mart is facing a class action lawsuit alleging that its refusal to hire pharmacists whose licenses have been suspended violates the Americans with Disabilities Act. Wal-Mart recently implemented a policy of firing and refusing to hire pharmacy employees who have any history of adverse action against their licenses by a state pharmacy board, the suit […]

DOL interpretation tackles FMLA rule on caring for adult children

A new U.S. Department of Labor (DOL) Administrator’s Interpretation has been issued to clarify who qualifies as an adult “son or daughter” whom an employee may take unpaid leave from work to care for and rely on the job protections of the Family and Medical Leave Act (FMLA). An adult son or daughter must meet […]

Are ‘Stealth’ Violations Lurking in Your Selection Standards?

Employers with the best of intentions can get tripped up by “stealth” violations of testing discrimination laws, says Fay Hansen, blogging on the Workforce Management website. Fay Hansen points out several situations in which employers get into trouble with their testing. Jobs change The first stealth problem is simply that jobs change. In today’s work […]

May: Asian/Pacific American Heritage Month

In 1978, a joint congressional resolution established Asian/Pacific American Heritage Week. The first 10 days of May were chosen to coincide with two important milestones in Asian/Pacific American history: the arrival in the United States of the first Japanese immigrants (May 7, 1843) and contributions of Chinese workers to the building of the transcontinental railroad, […]

Salary Surveys: New Wage and Occupation Guides For California Employers Now Available

When hiring a new employee, promoting an existing worker or reviewing compensation packages, it always helps to know what your competitors are paying. You don’t want to shell out too much or discourage the best talent by paying too little. California employers have just gotten some new tools to assist them. The California Employment Development […]

New Survey Says Pay Violations Rampant; DOL Stepping Up Inspections

In response to the published results of a recent survey of low-wage workers in Los Angeles, New York and Chicago, U.S. Secretary of Labor Hilda Solis announced that the Department of Labor (DOL) will be putting at least 250 more wage and hour inspectors on the ground to audit employer compensation practices. In other words, […]

Homerun on customer service

Homerun on customer service

It can be hard to describe good customer service, but you sure know it when you see it. Last week, I was at — of all things — a baseball tournament in the greater Atlanta-metro area. The tournament wasn’t a small volunteer undertaking. The organization that sponsored the tournament is national in scope and has […]

Ringing in 2014: It’s time to take a look at your policies and employee handbook

by Jeanine Poole The turn of the year is often a good time to review company policies. We’re weighing in with some favorite perennial professional resolutions and perhaps a few new suggestions that might make for a happy 2014.  What’s in a policy? In the employment world, issues involving e-mail, the Internet, and social media […]