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retail

What HR Can Learn from Retail’s People Problem

From the customer experience revolution to Amazon’s continued dominance, the retail industry is embarking on its most transformative journey to date. As the retail landscape rapidly evolves, brands are firing on all cylinders to keep up. Unfortunately, operating at high speeds can often create gaps in key areas of business.

The Future of Work Leadership: Building Trust, Equity, and Engagement in the Hybrid Era

The modern workplace has experienced a radical transformation in recent years. Remote and hybrid models aren’t just trends, they’re the future of work. With the hybrid work environment in full swing, a new normal necessitates new leadership strategies to foster a people-first, distributed workforce. Organizations must implement technology, policies, and processes in thoughtful, innovative, and […]

Harry and Meghan: A Case for Nondisparagement Agreements

Harry and Meghan are spilling the tea again! Unless you have been hiding under a rock or have been blissfully disconnected from celebrity news, you have likely been bombarded with wall-to-wall coverage of bombshell after bombshell about the British royal family from Prince Harry, the Duke of Sussex, and Meghan, the Duchess of Sussex. Here […]

Practical Job Descriptions Benefit Employees and Employers

Should our company use job descriptions? How long should they be, and what information should they contain? Do they really serve a useful purpose? Employers attorneys get those questions all the time, and the answer is always the same: Yes, employers should use lean, practical job descriptions that accurately reflect essential job duties because they […]

Workplace Investigations: Leveraging the ‘Honest-Belief Rule’

Conducting investigations of disputed workplace events is a routine responsibility for HR leaders. Faced with disputed facts, employers can make reasonable fact determinations based on a diligent probe and still obtain summary dismissal of a discrimination claim. A recent decision from the U.S. 6th Circuit Court of Appeals confirms how employers can best ensure the […]

Sales Comp challenge — Taming the End-of-Period Push

[Go here for sticky wickets #1-#3.] The problem: Sales peak at the end of each period. Sales Comp Impact: Sales personnel wait for period end push Order management and fulfillment are unduly taxed Margins evaporate Customers may be lost Source of the Problem: The problem results from two primary factors: Period end order push by […]

Recruiting and Planning for High Potential (HIPO) Employees

Having a succession plan with a pipeline full of capable, talented employees is critical for the long-term success of most organizations. One way many organizations opt to achieve this goal is through recruiting and grooming high potential (HIPO) employees. These employees are generally deemed to have the necessary skills not only to do the job […]

quit

How to Get Ahead of Pandemic ‘Rage Quitting’

Compared with a year ago, the labor market is in much better shape. True, many employers are struggling to fill openings, but the latest Adzuna data shows jobseekers flooding back into the market this September to meet this unprecedented demand. The somewhat unexpected downside of growing job opportunities is that we’re also seeing much higher-than-usual […]

pet

What to Consider Before Becoming a Pet-Friendly Workplace

It’s no secret there’s a growing trend among companies to develop pet-friendly policies that allow employees to bring their favorite animals to work. The benefits of a pet-friendly workplace—often seen touted across social media—include increased productivity, retention, and well-being.