Practical HR Tips, News & Advice. Updated Daily.
HR professionals often implement call monitoring to support employee development, improve customer service, and ensure policy compliance. These are valid goals. But without a legal framework backing these efforts, the risk of unintentionally violating employee rights is high. Even when intentions are good, execution still matters. Monitoring without a clear policy—or in ignorance of state […]
Compbearsation Manager? Tanis is Manager, Compbearsation and HRIS for Build-a-Bear Workshop in Saint Louis, Missouri. His “Top 9” came at the recent SHRM Annual Convention and Exhibition in Las Vegas. [Go here for tips 1 to 5.] 6. Get Analytical Identify the indicators and drivers you’ll use to analyze your department’s work, Tanis says. […]
[Go here for sticky wickets #1-#3.] The problem: Sales peak at the end of each period. Sales Comp Impact: Sales personnel wait for period end push Order management and fulfillment are unduly taxed Margins evaporate Customers may be lost Source of the Problem: The problem results from two primary factors: Period end order push by […]