Tag: Best Practices Advice

monitor

Is Your HR Team Listening Legally? Avoiding Compliance Risks in Call Monitoring 

HR professionals often implement call monitoring to support employee development, improve customer service, and ensure policy compliance. These are valid goals. But without a legal framework backing these efforts, the risk of unintentionally violating employee rights is high.  Even when intentions are good, execution still matters. Monitoring without a clear policy—or in ignorance of state […]

Get Analytical to Manage Comp Says Combearsation Manager

Compbearsation Manager? Tanis is Manager, Compbearsation and HRIS for Build-a-Bear Workshop in Saint Louis, Missouri. His “Top 9” came at the recent SHRM Annual Convention and Exhibition in Las Vegas. [Go here for tips 1 to 5.] 6. Get Analytical Identify the indicators and drivers you’ll use to analyze your department’s work, Tanis says.   […]

Sales Comp challenge — Taming the End-of-Period Push

[Go here for sticky wickets #1-#3.] The problem: Sales peak at the end of each period. Sales Comp Impact: Sales personnel wait for period end push Order management and fulfillment are unduly taxed Margins evaporate Customers may be lost Source of the Problem: The problem results from two primary factors: Period end order push by […]