Tag: Elon Musk

Employees Aren’t the Only Ones Suffering from Burnout

We’re living in a split-screen world when it comes to burnout and the employee experience. On one side are all the investments CEOs and HR executives have been making in recent years—and especially since the pandemic began—to support employee well-being and mental health. This is not just a warm-and-fuzzy benefit; rather, it’s an essential part […]

Do Beets Have Leaves, and Other Thoughts on Works for Hire

Say what you will about Elon Musk, but the man doesn’t shrink from a challenge. He’s an uber-ambitious serial entrepreneur who’s pushed to market fully electric sports cars, commercialized space travel, and a host of other ideas. However, Fox Business reported that he may have picked a fight last week with one person no one […]

Tesla

Customer Service Lessons Learned from Tesla

A challenge many companies face is providing a top-notch customer experience. The reason—particularly for business-to-consumer (B2C) companies with high volumes of customers—is that so many of their customer touch points come in the form of entry-level, low-paid staff, often with high turnover. Teaching these employees the basics, let alone the intricacies, of customer relationship management […]

Tesla Aim–Become Safest Car Company (Your Aim?)

Elon Musk’s companies are groundbreaking on many fronts—from SpaceX launching the world’s largest rocket, to Tesla improving the viability of renewable energy through the development and deployment of large-scale batteries. Now, Tesla is announcing its ambitions to become the safest factory in the world, and it’s doing so in some interesting ways.

Understanding CEO Pay Is a Matter of Perspective

You hear a lot today about CEO pay and how something needs to be done about it. That CEO compensation is out of hand. It’s spoken about as if it’s a wild, living creature that must somehow be tamed.

Leader

Understanding CEO pay is a matter of perspective

by Dan Oswald You hear a lot today about CEO pay and how something needs to be done about it. That CEO compensation is out of hand. It’s spoken about as if it’s a wild, living creature that must somehow be tamed. I agree that executive pay seems completely unreasonable when you look at the […]