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Workplace conflict costs industries $359 billion annually. To address this costly problem, most organizations simply look to their employees and demand that they get along and act civilly or threaten to reprimand. However, most conflicts should be circumvented or resolved by leaders and managers, not by employees themselves.
Business etiquette training is very important in the 21st century, especially for your organization’s leaders and its workers who are from newer generations.
If you’re currently developing your learning and development (L&D) programs for your organization’s leaders and management teams this year, here are 10 programs you’ll want to make sure to include.
Organizations typically spend more money on their sales training programs each year than they do on any other type of training program—sometimes millions of dollars more.
According to research, training employees in soft skills—including communications-based skills—boosts productivity and retention levels by 12% and delivers a 250% return on investment based on higher productivity and retention.
Many articles have been written about the differences between each generation and how they don’t understand one another inside the workplace. But there is actually substantial research that proves generational differences inside the workplace are a complete myth and that every employee essentially wants the same things:
Continuing from yesterday’s post, here are five more prominent learning and development (L&D), training, and HR trends you’ll want to keep in mind for 2019.
Being able to accurately identify employees who suffer from a mental health illness should be a sincere concern for managers and supervisors inside the workplace, especially because one in every five Americans—44.7 million Americans—currently lives with a mental health illness.
Did you know that since the 1970s, there has been a consistent 60% to 70% failure rate for organizational change projects? And according to experts, this high failure rate is the direct result of “change battle fatigue,” where employees give up on change projects because of things like poor communication, ill will, unresolved feelings from […]
Continuing from yesterday’s post, here are the remaining steps you’ll want to follow when you’re training your employees to be more emotionally intelligent.