6 Best Practices for 21st-Century Business Etiquette Training
Business etiquette training is very important in the 21st century, especially for your organization’s leaders and its workers who are from newer generations.
Tag: Emotional Intelligence
10 L&D Programs Your Leadership Teams Must Participate in This Year
If you’re currently developing your learning and development (L&D) programs for your organization’s leaders and management teams this year, here are 10 programs you’ll want to make sure to include.
L&D Strategy: Increase Your Sales with These 4 Elements
Organizations typically spend more money on their sales training programs each year than they do on any other type of training program—sometimes millions of dollars more.
6 Communications-Based Skills Every Employee Needs in 2019
According to research, training employees in soft skills—including communications-based skills—boosts productivity and retention levels by 12% and delivers a 250% return on investment based on higher productivity and retention.
5 Tips for Training and Developing Employees Across Generations
Many articles have been written about the differences between each generation and how they don’t understand one another inside the workplace. But there is actually substantial research that proves generational differences inside the workplace are a complete myth and that every employee essentially wants the same things:
2019 Trends for L&D, HR, and Training Professionals
Continuing from yesterday’s post, here are five more prominent learning and development (L&D), training, and HR trends you’ll want to keep in mind for 2019.
Training Managers to Identify Mental Health Concerns in the Workplace
Being able to accurately identify employees who suffer from a mental health illness should be a sincere concern for managers and supervisors inside the workplace, especially because one in every five Americans—44.7 million Americans—currently lives with a mental health illness.
Linking Emotional Intelligence Training to Change Management Training
Did you know that since the 1970s, there has been a consistent 60% to 70% failure rate for organizational change projects? And according to experts, this high failure rate is the direct result of “change battle fatigue,” where employees give up on change projects because of things like poor communication, ill will, unresolved feelings from […]
Step-by-Step: More Ways to Train for Emotional Intelligence
Continuing from yesterday’s post, here are the remaining steps you’ll want to follow when you’re training your employees to be more emotionally intelligent.
Step-by-Step: 3 Ways to Train for Emotional Intelligence
According to research conducted by Gallup, emotionally intelligent employees and leaders are much more engaged and are less likely to leave an organization. They also have higher customer ratings, prompt more profitability for an organization, have higher rates of productivity, report fewer theft and safety incidents, and have lower rates of absenteeism.