Practical HR Tips, News & Advice. Updated Daily.
A thriving retail environment is dependent on good customer service. Unsurprisingly, customer service boils down to the interactions between customers and employees. By Lori Mitchell-Keller, SAP Global General Manager of Consumer Industries
When it comes to laws and regulations, one would assume that a government agency would follow the rules to a “T.” However, as we’ve learned with the U.S. Department of Labor’s recent lawsuit, even our most trusted agencies can let things slip through the cracks.
Yesterday’s Advisor provided five tips for training your supervisors on the Family and Medical Leave Act (FMLA) and how to prevent fraud and abuse. Today we’re providing five more tips on navigating this complex regulation.
Oscar Wilde once said, “After a good dinner one can forgive anybody, even one’s own relatives.” One can only hope that this saying holds true for your coworkers as well, especially if you offend their taste buds.
There are lots of resources out there for hiring. Software, research, webinars, metrics—you name it, people offer it. But, what about good old fashioned intuition? Today we’ll hear from Lynn Robinson on the topic. by Lynn A. Robinson
The Family and Medical Leave Act (FMLA) can be complicated, and so can getting your supervisors on the same page when it comes to administering FMLA leave. Proper training can not only get your staff on the same page but it can also help them target potential abuse of FMLA.
by Lindsay Witcher, director of Practice Strategy, RiseSmart Mobility is the new buzzword in HR. The gig economy, a growing Millennial workforce, remote workers, and globalization have all contributed to a change in how companies and employees view the employer/employee relationship. Organizations and HR departments that haven’t found ways to retain talent and leverage the […]
by Eduard Goodman, chief privacy officer for IDT911 When it comes to cybersecurity, two factors are coming together in a worrying way. One lurks in the results of a survey, conducted by the Association of Corporate Counsel, that shows employee error is the leading cause of data breaches. The other was revealed in research carried […]
Workers’ compensation fraud is always good fodder for HRSBT! Case in point, a New York man was recently caught defrauding the system, as he claimed to be unable to work at his job, yet he was still able to teach kickboxing.
by Miranda Nicholson, director of HR, Formstack Employee retention is not only valuable to company culture, but essential to the bottom line: turnover can cost a business as much as 150% of a position’s annual salary. The Human Resources team is essential to maintaining employee satisfaction and engagement, and their work is never finished. With […]