Tag: human resources

Train Your Employees to Write Right

Some of your employees may already know how to write well. Others may need more practice. Regardless of skill level, all employees can benefit from this training session. Business Writing Skills Quiz Here are the answers to yesterday’s quiz: Good business writing should be clear, concise, correct, complete, and coherent. False. Passive voice makes sentences […]

Do Your Employees Write Right?

Whether it’s a report for the boss, a letter to a customer, an e-mail to another department, or even just a phone message for a coworker, written documents need to be clear, concise, and correct. Some employees may already know how to write well. Others may need more practice. But regardless of skill level, all […]

Use Training Committees to Improve Results

Gaining award-winning status for its learning organization has helped Jiffy Lube® International, (www.JiffyLube.com), a 100-percent franchisee-owned and -operated store chain, improve its training function even more, says Kenneth Barber, the company’s manager of learning and development. Barber attributes the success of Jiffy Lube University (JLU) to its close alignment with the business, franchisees, and vendor […]

Looking for Ways to Improve Training?

Gaining award-winning status for its learning organization has helped Jiffy Lube® International improve its training function even more, says Kenneth Barber, the company’s manager of learning and development. Jiffy Lube (www.JiffyLube.com), a 100-percent franchisee-owned and -operated store chain, has placed in the top five in a dozen national and international training competitions, Barber says. He […]

Train Managers to use SMART CONTACT with Problem Employees

When an employee does not perform well and a manager needs to put something in writing, whether for a performance review or between evaluations, attorney Marie Burke Kenny recommends keeping two acronyms in mind: CONTACT and SMART. Kenny, appearing again in today’s Advisor courtesy of California Employer Resources®, is an experienced employment law attorney in […]

Are Your Managers and Supervisors Trained to Deal with Problem Employees?

Courtesy of California Employer Resources®, Marie Burke Kenny, an experienced employment law attorney in San Diego, answers questions with valuable training information about dealing with problem employees. Do you have an overarching piece of advice to give to employers, right off the bat? “Starting right at the interviewing stage, the most important thing employers and […]

Are You Prepared for Virtual Training

“Trainers need to prepare themselves to facilitate and to engage with an audience they don’t see,” says Cindy Huggett, training consultant and author of Virtual Training Basics (www.cindyhuggett.com). First, trainers need to “learn the platform—in and out. Know every button,” she recommends. Second, be well versed in the technology, test the technology in advance, and […]

Are Your Employees Prepared for Virtual Training?

When making the move to virtual training, “we, as trainers, often get caught up with what we need to do to prepare,” says Cindy Huggett, training consultant and author of Virtual Training Basics (www.cindyhuggett.com). However, it is important to keep in mind that, while virtual training is a new way for trainers to train, it […]

Are Your Employee Development Training Programs Award Worthy?

Allianz Life Insurance Company of North America has received recognition both for its strong commitment to employee development and to the financial literacy of youths in the Minneapolis area. Employee development “Allianz Life is committed to the well-being and professional development of our employees; they are the key to our success,” president and CEO Walter […]

Yes, You Can Train in 10 Minutes!

All across the business world, long, meandering meetings are the most universally disparaged part of the day. However, some organizations have found success in beating the endless meeting … with mini-meetings they call “10-minute stand-ups.” Yesterday, we went over how the Washington State Department of Personnel (DOP), the Ritz Carlton Hotel, and Agile Software use […]