Tag: managers

emotional

Emotional Intelligence Is Essential for Diverse Workforces

Workplace diversity is commonly viewed through the lens of representation—by increasing the number of employees with certain backgrounds and experiences, companies demonstrate their commitment to equality and fairness. While representation is crucial, a real commitment to diversity goes beyond merely recruiting employees with certain characteristics. It involves creating an environment where everyone feels included, empowered, […]

leadership

Identifying Hidden Leadership Potential

Every company needs leaders, and senior managers should continuously be on the lookout for those with the potential to one day take on a leadership position within the company. Identifying leaders when there is an open leadership position is too late.

repeat

Repeat It Back to Me

Virtually all managers have experienced situations in which an employee failed to follow instructions. While there are certainly cases in which an employee was simply negligent or disobedient, it’s also extremely common for the underlying issue to be miscommunication. The manager believes he or she communicated one thing, but the employee thinks he or she […]

criticize

Praise in Public; Criticize in Private

Most managers have probably heard the phrase “praise in public; criticize in private.” It simply means that when you have something positive to say about a team member, make sure others are aware of the praise, but if you are issuing a correction or reprimand, handle it one-on-one.

trust

Showing Trust 101: Giving Employees More Autonomy

Trust is a key part of any relationship, and the employee-employer relationship is no exception. Employees need to be able to trust their colleagues and managers and that their organization has their best interest at heart and will follow through on its promises. Without this trust, employees will feel less secure in their jobs and […]

expectations

Regularly Setting and Reinforcing Expectations

Managers generally assume their team members have a clear understanding of the expectations set for them; however, there is often a surprising gap between those expectations and employees’ understanding of them.

micromanage

Why Micromanaging Is Bad for Morale

Utter the term “micromanagement,” and you’re sure to elicit negative feelings from anyone within earshot, as the term has a firmly entrenched negative connotation. But many managers, though understanding the aversion, may not truly understand why it’s bad to closely monitor and direct the work of subordinates.

reports

Regular Reports for Teleworking Employees

One of the biggest anxieties for managers suddenly forced into the role of managing remote workers in the wake of the COVID-19 pandemic is keeping track of the day-to-day activities of staff they aren’t seeing every day in person.

career

Helping Employees See a Clear Growth Pathway

Today’s workforce, especially the younger generations, values growth and development. In fact, the Society for Human Resource Management’s (SHRM) Skills Gap 2019 report indicates that “over 50% of respondents feel that skills shortages have worsened or greatly worsened in their organizations in the last two years,” says Gabriel S. Clevenger, assistant vice president of enrollment […]

COVID19

Managing Mental Health During Trying Times

The Internet and social media are full of memes, statuses, personal stories, and other commentary lamenting and marveling at the craziness of 2020. Many of these point out that we’re not even done with this chaotic year!