Step-by-Step: More Ways to Train for Emotional Intelligence
Continuing from yesterday’s post, here are the remaining steps you’ll want to follow when you’re training your employees to be more emotionally intelligent.
Tag: Training
Step-by-Step: 3 Ways to Train for Emotional Intelligence
According to research conducted by Gallup, emotionally intelligent employees and leaders are much more engaged and are less likely to leave an organization. They also have higher customer ratings, prompt more profitability for an organization, have higher rates of productivity, report fewer theft and safety incidents, and have lower rates of absenteeism.
The Importance of ‘Openness’ for Speakers
Let’s face it, public speaking doesn’t come naturally to most of us. Even for those for who are regarded as proficient public speakers, it often took a lot of hard work and practice to get to that point. There are a lot of factors that go into making someone an effective and successful public speaker: […]
Walmart Touts New Education Benefit for Employees
In a recent press release, Walmart spreads the word about its new employee benefit program aimed at providing employees with greater access to education.
Should You Practice Dry Runs Before Doing Product Demos?
One of the most uncomfortable aspects of many employees’ careers is the need from time to time to give a presentation or to demonstrate a product to a potential customer. Some employees get extremely nervous during such public presentations.
Reactionary Versus Proactive Training
On May 29, 2018, Starbucks closed roughly 8,000 locations for the afternoon and engaged around 175,000 employees in a 4-hour training session on unconscious bias.
Product Demonstrations: Focus on the Benefits, Not the Tech
Product demonstrations are a key part of the sales cycle. Once a lead has been identified and cultivated, one of the final steps in the sales process is demonstrating the product—showing the prospect what you’ve been talking so much about.
A New Training Paradigm: Learning as a Platform
The world is becoming digital, and digital is changing the world. Perhaps nowhere is this more apparent than within the workforce. Digital technologies allow businesses to become more agile, and agile organizations require adaptable workers. At the same time, new talent increasingly wants more flexibility and dynamism in their career development.
What Is Reskilling?
In today’s workforce, technology seems to be changing the way we work more and more each year. We perform more and more of our work online, and we utilize digital and mobile technologies in new and exciting ways. We’re using artificial intelligence to interact with customers and employees. We’re automating more and more tasks and […]
Best Practices for Training and Retaining Seasonal Workers
Yesterday’s post covered some best practices for hiring seasonal workers. Today’s post will cover best practices for training and retaining seasonal workers. Keep reading to learn more.